William Saxton

*** ******* ***., **** *******, TX 75501

430-***-**** ad1qvu@r.postjobfree.com

OBJECTIVE

A personable professional with years of experience working in customer service in search for a role where I can utilize my skills in office administration, problem-solving, and attention to detail. Recognized for the ability to handle customer grievances while maintaining a healthy, safe work environment.

SKILLS

• Customer Service

• Written and Verbal

Communication

• Microsoft Office

• Office Administration

• Organization

• Detail-Oriented

• Telephone Etiquette

• Time Management

EDUCATION/TRAINING

Office Careers – Certificate of Completion in General Office Skills (2023) Texarkana College – Courses in Automotive Body/Paint (1995) New Boston High School – High School Diploma (1990) EXPERIENCE

Department of Justice, Forrest City, AR – Corrections Officer Dec. 2004 – Apr. 2005 Guarded inmates in penal institution in accordance with established policies, regulations, and procedures. Observed conduct and behavior of inmates to prevent disturbances and escapes. Inspected locks, window bars, grills, doors, and gates for tampering. Searched inmates and cells for contraband articles. Guarded and directed inmates during work assignments. Patrolled assigned areas for evidence of forbidden activities, infraction of rules, and unsatisfactory attitude or adjustment of prisoners. Reports observations to superior. Employs weapons or force to maintain discipline and order among prisoners, if necessary. Escorted inmates to and from visiting room, medical office, and religious services. Guarded entrance of jail to screen visitors. Prepared written reports concerning incidences of inmate disturbances or injuries.

Bowie County Corrections, Texarcana, TX – Patrol Conductor 1997 – 2004 Guarded prisoners being transported in correctional van between jail, courthouse, prison, an/or mental institution. Searched or assured that prisoners have been searched by police and received commitment papers before placing prisoner in van. Watched prisoner to prevent escape or violence. Delivered prisoner to appropriate authority and obtains signed receipt for prisoner. Searched inside of correctional van after each trip to determine if weapons or valuables have been hidden by prisoner. Administered first aid to injured or ill prisoners when necessary. Apprehended violent or dangerous prisoners when necessary. Coleman Chevrolet, New Boston, TX – Automotive Detailer 1994 – 1996 Cleaned and refurbished new and used automobiles. Washed vehicle exterior to clean cars, using cleaning solution, water, cloths, and brushes. Applied wax to auto body and buffed surfaces to protect and preserve shine. Vacuumed interiors of vehicles to remove loose dirt and debris. Cleaned upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices. Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime. Painted engine components and related parts, using spray gun or aerosol can and masking material. Applied paint to chipped body surfaces of vehicle.

Catfish King, New Boston, TX – Fast Food Cook 1993 – 1994 Prepared and cooked to order foods requiring short preparation time. Read food order slip or received verbal instructions as to food required by patron, and prepared and cooked food according to instruction. Prepared sandwiches, salads, and slices meats and cheese, using slicing machine. Cleaned work area and food preparation equipment. Prepared beverages and served meals to patrons over counter.

Piggly Wiggly, New Boston, TX – Stock Clerk 1987 – 1992 Inventories, stores, prices, and restocks merchandise displays in retail store: Takes inventory or examines merchandise to identify items to be reordered or replenished. Requisitions merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials. Receives, opens, and unpacks cartons or crates of merchandise, checking invoice against items received. Stamps, attaches, or changes price tags on merchandise, referring to price list. Stocks storage areas and displays with new or transferred merchandise. Sets up advertising signs and displays merchandise on shelves, counters, or tables to attract customers and promote sales. Cleans display cases, shelves, and aisles. May itemize and total customer merchandise selection at check-out counter, using cash register, and accept cash or charge card for purchases. May pack customer purchases in bags or cartons. May transport packages to specified vehicle for customer.