MADHAVI SUNKARA

Address

Irving, TX, ***** Email: ad1qrb@r.postjobfree.com

Mobile: +1-469-***-**** Linkedin: linkedin.com/in/madhavi-sunkara-66084918

CAREER OBJECTIVE

Highly motivated and dedicated Mainframe professional, with 10+ years of experience seeking a challenging position, to leverage my expertise in Mainframe technologies and contribute to the growth and efficiency of a dynamic organization.

PROFESSIONAL SUMMARY

Extensive experience in Mainframe application development, maintenance, and support.

Proficient in COBOL, JCL, VSAM, CICS, DB2, SQL, Easytrieve, REXX, SAS.

Strong knowledge of Mainframe utilities and tools File-Aid, TSO/ISPF, File Manager, SDSF, SPUFI

Solid understanding of Mainframe architecture and batch processing.

Collaborated with the TPA business stakeholders, including Life insurance and annuity experts, to understand their specific needs and requirements for the mainframe project.

Executed software projects for Finance, Insurance, Banking domains

Expertise in debugging, performance tuning, and troubleshooting Mainframe applications.

Well versed with Waterfall SDLC, AGILE processes with practice of formal quality processes.

Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills, with the ability to work collaboratively in cross-functional teams.

TECHNICAL SKILLS

Key Skills

COBOL, JCL, DB2, VSAM, CICS, IBM Utilities, SQL, REXX, SAS

OS

IBM Mainframe Z/OS, MVS, Windows 9x/2000/XP

Databases

DB2, VSAM

OLTP

CICS

Hardware

IBM 390 and IBM PC Compatibles

Tools & Utilities

Expeditor, File-Aid, Endevor, SPUFI, QMF, Easytrieve,RACF,FTP Pro,UTIL50,CA-7, NDM, SCLM,AQT, RDz, File Manager,Control-M, Icetool, Harvest Web tool,

CA-Intertest, XPTR, RTC

Others

MS-Office, Lotus Notes 6.0/7/8/8.5/9

PROFESSIONAL EXPERIENCE:

Unitforce Technologies Pvt.Ltd 03/2020-06/2022

Role & Responsibilities: As a Senior Developer,

Impacted analysis of the cards applications which have to be decoupled from the acquiring system.

Identified technical requirements, created technical design documents, estimation, development, unit testing, SIT & UAT, and support till implementation.

Lead the deployment of new modules, upgrades and fixes to the production environment.

Assisted in production support, troubleshoot existing information systems to identify deficiencies and develop solutions.

Undertaken the Quality Assurance Review for Unit Test, SIT, UAT and Regression test results.

Provided ongoing maintenance of applications

IBM India Pvt.Ltd 01/2005-08/2014

Customer Entitlement Data Server(CEDS) 10/2013– 08/2014

Role & Responsibilities: As a Developer/System Analyst,

Requirements gathering and discussions with architect/other supporting teams.

Provided estimates based on the complexity of the requirement.

Prepared Internal and External design documents, update the documents in RTC.

Coding based on IDD & EDD followed by peer reviews.

Participated in Unit, System and Integration testing by installation of components.

Preparing documentation, metrics for each development activity performed to comply with Capability Maturity Model Integration (CMMI).

Meetings and discussions on various aspects of the Business impacts of the projects.

State Farm Insurance Electronic Library/Fire Systems 12/2012-09/2013

Role & Responsibilities: As a Business Analyst,

Involved in the Planning, Framework planning, planned SME engagements, on-board resources and reserve facilities.

Active participation in Knowledge Acquisition phase, reviewed the documentation with SMEs to create comprehensive content about the functionality of an application.

Prepared documentation, metrics for each development or maintenance activity performed using State Farm templates to comply with CMMI.

Collaboration with the Offshore team and the Client Management acting as SPOC leading to Effective and Quality Deliverable on-time with Customer satisfaction.

Meetings and discussions on various aspects of the projects delivered with reference to the Metrics captured during the life cycle of the project.

SunTrust Bank Motivator (Incentive Systems) 03/2009 – 03/2012

Role & Responsibilities: As a Senior Developer/Team Lead,

Developed critical Mainframe applications utilizing COBOL, JCL, CICS, DB2 and VSAM.

Collaborated with cross-functional teams to gather requirements and ensure seamless integration with other systems.

Optimized Mainframe database performance in collaboration with database administrators.

Conducted system testing and implemented fixes to address identified issues.

Conducted test database refresh and library refresh tasks upon client’s request.

Assisted in the creation of disaster recovery plans and participated in recovery exercises.

Documented technical specifications, standard operating procedures, and knowledge base articles.

Participated in client weekly meetings representing offshore team.

Commonwealth Bank of Australia, Sydney, Australia Prudential(PRU) 02/2008-02/2009

Role & Responsibilities: As a On-site Technical Team Lead,

Single point of IBM contact for all delivery related issues

Facilitated communication between the onshore and offshore teams in daily work.

Developed mainframe applications or modify existing applications to support the Life insurance and annuity TPA business processes.

Designed and implemented enhancements to existing applications, improving system efficiency.

Conducted thorough testing and debugging of programs to ensure high-quality deliverable.

Provided technical support to end-users and resolved production issues promptly.

Provided weekly status reports to IBM Australia/India project managers

Attended daily incident and problem management meetings;

Collate status/updates to provide managers with metrics.

Managed Problem Resolution Escalation process to resolve problems and issues

Mentored junior team members, promoting their professional growth and knowledge transfer.

PROJECT #6:

Dun & BradStreet Risk Management Solutions 01/2005-10/2007

Role & Responsibilities: As a Team Member,

Analyze Job Specifications and design the optimum solution for the request.

Production Change Request involves analysis, Code construction, unit testing, Documentation and QA activities required at each stage.

Monitoring and supporting of batch Processing

Technical and functional guidance to team members

Adherence to the quality aspect to provide quality products to the customer

CERTIFICATIONS

IBM IT Specialist Accreditation in the Services, Application Development and Maintenance

IBM Certified Database Associate - DB2 Universal Database V8.1 Family

IBM Certified Application Developer - DB2 Universal Database V9 Family

IBM Certified Application Developer - Programming with IBM Enterprise PL/I

IBM Certified Application Developer-Developing with IBM Enterprise PL/I

SOA Fundamentals [2008]

AWARDS / RECOGNITION

Awarded for the Best Performance of the year 2005 from Artech India Pvt. Ltd.

Awarded Best performance for solving critical requests with quick turnaround time.

Participated in IBM Liquid events to reach individual targets as well as project account targets.

Participant & contributor of IBM Innovation Jam, GD-FTH Australia Innovation Jam.

Member of On Demand Community and volunteering activities in Government schools and NGOs.

EDUCATIONAL PROFILE

Master of Computer Applications from Sir C.R.Reddy College for Women, Eluru,

Andhra University(2002)

Contact this candidate