CARLOS VILLA

***** **** ******* **, ***********, VA 20120

571-***-**** ad1qod@r.postjobfree.com

CAREER HISTORY

MetroPCS Centreville, VA

Sales Associate July 2015-Present

• Lead in overall sales for the past 3 years surpassing our monthly goal of 150 devices every month.

• Provide exceptional customer service to all clients by answering all questions, providing plan comparisons, and suggestions that would meet their specific needs.

• Restock and organize all products on the floor in an efficient manner.

• Trained all new employees on customer service, sales, and product knowledge.

• Organize company paperwork to maintain data for the month.

• Learned how to work the Edge and RTPOS system efficiently.

• Well oriented in Android and IOS system.

Food Lion Centreville, VA

Cashier, Customer Service Representative and Bakery Attendant June 2009 - June 2015

• Provide efficient check out services, while meeting customer needs such as price checks, and use of coupons.

• Accurately closed out register at the end of shift for money management.

• Delegated tasks to other coworkers not running the cashier to meet customer needs while providing proficient cashier service

• Greeted customers kindly and assisted them with any needs around the store

• Efficiently prepared baked goods to provide speedy service.

• Maintain food preparation areas meticulously clean in accordance to policy. IHOP (International House of Pancakes) Centreville, VA Server and hostess May 2007- June 2009

• Provided exceptional customer service to multiple tables (How many?).

• Delegated tasks to assistant staff to provide efficient customer service.

• Multitask and prioritize customer orders while meeting multiple table’s needs.

• Efficiently take To-Go orders over the phone, satisfy customers EDUCATION

Westfield High School Chantilly, VA

High School Diploma

Essential programs,

• Pharmacy tech

• Computer Graphics & Design

• AP Spanish

• Psychology 1-2 June 2009

LANGUAGES & TECHNICAL SKILLS

Languages: Fluent in English & Spanish, Native Proficiency Technical: IOS and Android devices: Can transfer all information from one phone to the other with client’s minimal knowledge of their own passwords.

Common knowledge cooking, cleaning, etc.