Customer Service Flight Attendant

OYINKANSOLA UGBUDIA

Indianapolis, IN 463-***-**** ****************@*****.***

SUMMARY

Professional with six years' expertise in providing memorable customer service to passengers on domestic and international flights, who is also safety-conscious and people-oriented. Willing to contribute my expertise in conflict resolution and meticulous attention to detail to improve service and safety on all flights.

SKILLS

CPR/First Aid

Flight Reports

Customer-service oriented

Conflict Management

Excellent communication and writing skills

PROFESSIONAL EXPERIENCE

Flight Attendant

Frontier

May 2021 – Present Indianapolis, IN

Recognize, record, and evaluate cabin maintenance issues and promptly inform the pilot-in-command of findings.

Ensure the upkeep of everyone's convenience, security, and safety while practicing a client-centered work culture.

To ensure adherence to federal requirements throughout all flight activities, I explain to passengers how to utilize the safety equipment.

Resolve concerns with unruly passengers and medical emergencies that arise among passengers during flights.

Flight Attendant

Contour

January 2018 – May 2021 Chicago, IL

Sorted and organized the products on the galleys to decrease the wait time for food and drink service by 30%.

Provided information about flight destinations which increased consumer satisfaction by 20%.

Through efficient inventory management, I reduced the wastage of in-flight supplies to 2%.

EDUCATION

Ivy Tech Community College (Indianapolis, IN) August 2022 - Present

Associate degree in General Studies

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