Amira Benhamed

Stilwell, KS *****

ad1qfm@r.postjobfree.com

+1-312-***-****

Highly motivated and dedicated professional with a stellar record of customer service, strong leadership, skilled at problem-solving, and the ability of taking initiative while prioritising multiple tasks.

Work Experience

Logistics Execution Team Member

CGB Enterprises - Leawood, KS

April 2020 to October 2022

• Build and update loads in Revanova (CRM).

• Make Pickup and delivery appointments.

• Coordinate with the business development team and the sales team and the shipper/receiver if there are issues.

• Communicate internally and externally the ETA’s.

• Assistant the BDs with any help they need.

• Keep track of loads and communicate any changes with the Shipper/ Receiver. Customer Experience Consultant at the Customer Experience Center CarMax - Overland Park, KS

January 2019 to March 2020

• Use of Salesforce(CRM).

• Handel incoming phone calls and web-leads and help customers finding the car that fits their needs.

• Explain products and services that the company offers to customers.

• Manage Financial Applications, Home Delivery, Express Pickup, and transfers.

• Follow up with customers and answer all the different questions or concerns they would have.

• Team up with managers and team members to solve problems and brainstorm to use new techniques that can drive up the sales.

Fine Jewelry Sales Consultant

Macy's - Chicago, IL

December 2015 to December 2018

• Coordinated clerical projects based on customer orders

• Computed sales prices, total purchases, and received and processed cash or credit payment

• Achieved strong record of exceeding year-to-date (YTD) 435k sales history as well as daily sales goal expectations

• Number one in the jewelry department in credit card customer enrolling Education

Bachelor of Science and Tecknologie in Structural Engineering University of Badji Mokhtar Annaba, the university has October 2011 to June 2013

Skills

• Salesforce

• Negotiation

• Business Development

• Account Management

Certifications and Licenses

Driver's License

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