Customer Service Cleaning Technician
Resume:
JAMAL BOONE
*** **** ***** **. 931-***-****
Clarksville, TN 37042 *****@*****.***
Detail-oriented, dependable, and professional technician with experience in the cleaning and restoration industry. Seeking an opportunity to utilize impeccable customer service, entrepreneur, and leadership skills. EXPERIENCE
APRIL 2016 – October 2019
LAWN CARE TECHNICIAN, BIG C.H.I.E.F. LAWN CARE SERVICES
● Manicures lawns
● Cultivates and landscapes hedges and flowerbeds
● Works in a team environment and can work efficiently unsupervised
● Adapts techniques based on clients’ needs
JUNE 2015 - November 2019
LEAD CLEANING TECHNICIAN, ALL AMERICAN CARPET CLEANING AND RESTORATION
● Exceeded clients’ expectations with the quality of cleaning and customer service
● Supervised cleaning technicians during appointments
● Drove sales by successfully suggesting upgrades on other All American products and services
MARCH – JUNE 2015
CLEANING TECHNICIAN, HOUSTON CLEANING COMPANY
● Cleaned and repaired carpets and air ducts and executed water extractions
● Motivated team to strive towards excellence
FEBRUARY – OCTOBER 2014
LEAD CLEANING TECHNICIAN, ALL AMERICAN CARPET CLEANING AND RESTORATION
● Established rapports with clients through pre-service and follow-up appointments
● Maintained the integrity of the company vehicle and its inventory
● Cleaned and repaired carpets and air ducts and executed water extractions
JANUARY – JULY 2013
MATERIAL HANDLER, JOSTENS
● Assembled and bound year books for shipping across the United States
● Obtained daily objectives within a team environment Jamal Boone Resume 2…
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JANUARY – JULY 2012
RETAIL SALES CLERK, FOOT LOCKER
● Achieved daily and weekly sales targets
● Greeted customers with a pleasant demeanor at all times and assisted them with their needs
● Maintained a safe and clean work environment
EDUCATION
MAY 2011
HIGH SCHOOL DIPLOMA, KENWOOD HIGH SCHOOL
● Member of the school’s Virtual Enterprise International marketing team REFERENCES
JOYCE BROWN, CLARKSVILLE-MONTGOMERY COUNTY SCHOOL SYSTEM 931-***-****
LATONYA GENTRY, UNITED STATES POSTAL SERVICE
JARON WHITMORE, BIG C.H.I.E.F. LAWN CARE SERVICES
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