Yolanda Stewart

ad1q7s@r.postjobfree.com

512-***-****

Objective To obtain a position, utilizing my knowledge of insurance claims, ISO auditing skills and writing procedural processes to meet the company and or agency goals.

Experience:

03/2023- 09/2023 Natera, Austin, TX

Clinical Data Operator, Austin, Tx

● Create new orders on Laboratory Inventory Management System (LIMS) and perform necessary checks to ensure proper accessioning.

● Accession samples with high accuracy and efficiency.

● Ensure accurate data-entry in the Laboratory Inventory Management System (LIMS).

● Protect patient health information (PHI) at all times to ensure compliance with HIPAA and privacy policies.

● Perform safe and proper handling of samples (blood, buccal, and tissue).

● Maintain tidiness of workstations and lab.

● Maintain familiarity with standard operating procedures (SOP) and quality standards determined by the clinical laboratory.

● Perform other duties as assigned.

3/2020- 03/2023 Dynata, Plano, Tx

Work From Home Agent, Austin, Tx

● Responsible for conducting surveys over the phone as well as recording the responses we receive with accuracy.

● Provide insights that help companies make decisions that impact everything around us.

4/2016 - 3/2020 Eberls Claims Services, Lakewood, Co

Independent Insurance Adjuster- Catastrophic “Cata” Team for Hurricane Harvey and Hurricane Irma -Frederick, Maryland (September 1, 2017-October 4, 2017) Catastrophic “Cata” Team for Hurricane Matthews -South Carolina (October 10, 2016- October 27,2016).

● Investigate and process insurance claims on damage automobiles.

● Verify insurance coverage.

● Inspect property damage to determine the extent of damages.

● Evaluate the damages to ascertain the compensation amount.

12/2015-4/2016 TargetCW Contingent Workforce, San Diego, Ca

Administrative Assistant- PPD, Austin, Texas

● Handled the day-to-day creation of training items in the PPD LMS, an SAP/SuccessFactors on premise application, meeting or exceeding daily goals.

● Made updates and changes to training and curriculum entries in the LMS. Performed various data entry tasks as requested by site manager and department management in North America and EMEA, ensuring entries were free of mistakes.

● Evaluated data to determine whether content existed or not, marking dead and live links for future processing.

9/2013-8/2015 Kelly Services, Austin, Tx

Production Operator- Hospira/Pfizer, Austin, Texas

● Inspection of injectable medicine bags.

● Inspect for damage, dirt, floating particles and leakage before the product is packaged and shipped to pharmaceutical vendors.

5/2001-11/2011 Texas Education Agency, Austin, Tx

Executive Assistant Supervisor- Assistant to the Director of Financial Audits in Austin, Texas

● My duties include prioritizing and organizing the office daily duties.

● Evaluating employees’ performance development.

● Scheduled and coordinated the travel arrangements for the Director and Auditors in the division.

● Scheduled meetings in conference rooms or via telephone conference calls.

● Directed incoming calls to appropriate staff.

● Generated correspondence letters and large mail outs for the division.

● Divisional Coordinator for the Open Records Requests.

● Maintained confidential records for the division.

Education

2015 The Adjuster School Katy, Tx Adjuster License in all lines of insurance - Texas Department of Insurance

1983 Lyndon Baines Johnson HS Austin, Tx General Studies

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