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Quality Assurance Information Technology

Location:
Window Rock, AZ
Posted:
December 06, 2023

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Resume:

Shawn R. Reed

P.O. BOX #****

Window Rock, AZ. **515

ad1q6n@r.postjobfree.com

IVANTI

505-***-****

Summary of Qualifications

• SAP Business Management Software Solutions Applications and Services

• SAP ABAP

• SAP SD

• Developing Business Plans, Budget Management, Management Concepts, Leadership, Organizational Metrics, Financial strategies.

• Finance operational strategies by evaluating trends • GIS mapping.

• Utilities (Natural Gas, Electric, Water/Wastewater, Water & Photovoltaic).

• ArcMap.

• GPS (Global Positioning System)

• Administering & maintaining dataset for natural gas on SDE.

• ESRI. (ArcGIS Desktop, Web Server, ArcIMS, ArcINFO)

• QA/QC (Quality Assurance)

• Gas Works 7.0 (Software to analysis gas systems)

• ArcIMS. (html, java, apache)

• ArcGIS Web Server. (asp.net, html, apache)

• Active Directory

• Java

• IIS (Internet Information Service)

• Project Management

• ArcGIS training to co workers.

• Supervisory

• Windows 2012 Servers (Virtual)

• VMWare

• Cisco Switch

• Brocade Switch

• Dell Firewall

• Windows 10

• SQL Database

• Dell Sonicwall

• Ubiquiti AirFiber

• AccessNsite (Access Control)

• March Networks (Surveillance)

• DMP (Fire/Burglary)

• ShoreTel (VoIP)

• Network Configuration

• Business Management

• Planning

• Organization

• Leading

• Controlling

• Changing Management Environment

• Assessment & Innovation

• Entrepreneurship Economy

• Working Business Model

• Business Planning Process

• Funding Business

• Legal Tax Issues Business

• Processing Growth Sustaining Organization

• Data & Analytics

• Metrics Data Process Modeling

• Data Acquisition Formatting

• Data Analysis

• Data Information Visualization

• Business Driven Information Technology

• Enterprise Technology Strategy

• Information Systems Acquisition

• Enterprise Information System

• Information Technology Risk Management

• Business Intelligence

• Litigation Cost

• Business Forms & Governance

• Apply Tort & Criminal Law IRAC Case Brief

• Use of Contracts to Protect Property Rights

• Employee Handbook Policies

• Regulatory Compliance & Protection of Investors & Consumers

• Communication Styles

• Audience Analysis

• Developing the Communication Strategy

• Internal & External Persuasive Communications

• Evaluating Consultant Communications

• Persuasive Communication Plan

• Evaluating Marketing Strategies

• Consumer Behavior Analysis

• Product Mix Strategy

• Pricing & Distribution

• Marketing Communication, Branding, and Consumer Loyalty

• Performance, Legal, & Ethical Issues

• Evaluating Self and Others

• Theories of Leadership

• Communication and Group Behavior

• Motivation and Satisfaction

• Opportunities for Strategic Change

• Leading Organizational Change

• Budgetary Finance

• Determining Business Viability

• Cash Flow Management

• Managing Cost and Determining Project Viability through Capital Budgeting Techniques

• Obtaining Funding

• Managing to Maximize Firm Value

• Defining Your Competitive Advantage

• Setting Operations Goals

• Planning Market Penetration

• Financial Forecasting

• Team Building

• Business Plan Presentation

• Security Domain

• Wireless Security

• Identity and Access Management

Skills

Certify, maintain, operator, and trained in the areas listed below: ArcGIS Applications, Metaframe, ArcGIS 9.2, ArcGIS 9.3, ArcGIS 10, ArcSDE, Presentation Server 4.0, Truck Maps, AutoCAD Land Desktop 2004, Budgets, Citrix Metaframe, ArcIMS 9.1, 9.2, 9.3, ArcGIS Server, AutoCAD 2010 3D Civil, Windows Server 2003, SAP ECC, ERP 6.0, SAP SD, Microsoft Office Suites(Word, Excel, Projects, Visio, PowerPoint, Outlook, Access) Trimble R8 (GNSS), Trimble XT(GIS), ArcFM, ArcSDE, Visual Studios, Eclipse, Leadership, Management, Dreamweaver, IIS, APS.Net, Microsoft Web Expression, ShoreTel, Cisco

(VoiceOver IP), Sonicwall, Active Directory, Windows Server 2008, and Windows Server 2012, Active Directory, DHCP, DNS, FireWall (Dell & Cisco ASA), Brocade (Router & Switch), Cisco (Router & Switch), Ubiquiti Network Radio, Windows 7, Windows 10, Cisco VoIP, SQL database, CompTIA Security+,

Professional Experience

Navajo Tribal Utility Authority Fort Defiance, AZ

Communication & Security Systems Admin Sept 17 Present

• Maintain and administrate the entire communications infrastructure.

• Maintain security systems and its associated software.

• Call Management systems, voicemail, video conferencing systems.

• Burglary, fire, and access control security system.

• Administer AccessNsite access control software.

• Maintain, tune, and optimize security system and video surveillance system.

• Develop and oversee communications and security projects with a goal to improving or expanding the current infrastructure.

• Develop, implement, and maintain policies, procedures, and training plans.

• Work with end users to establish service level agreements based on user requirements.

• Administer all contracts for communications and security system equipment and services.

• Administer March Network Surveillance system.

• Administer ShoreTel Voice over IP system.

• CAT6 Installation.

• Administering DMP (Fire/Burglary) System.

• Contact Center Administration.

• Project Management.

• Surveillance system (March Networks).

• Access Control (AccessNsite).

Navajo Tribal Utility Authority Fort Defiance, AZ

SAP/ABAP Programmer June 15 Sept 17

• Maintain ABAP programming SAP with ABAP Editor.

• Maintain Users in SAP.

• Create Queries for users to generate reports.

• Maintain existing report for Human Resources, Engineering, Customer Service, Project

• Management, Accounting and Payroll.

• SAP Netweaver.

• Enhancing existing programs. (ABAP)

• Debugging reports.

• Working with internal SAP tables.

• SAP Screenpainter.

• Creating custom reports for Payroll, Human Resources, Warehouse, and Accounting • Engineering.(Programming)

• ABAP Workbench.

• Develop Financial status reports

• Changing the delivery and post goods issue.

• Creating invoice

• Exposure to Order to Cash, Pricing, Billing, Intercompany Inventory Processes, Integration to APO

• Visual Studio (HTML, java, ASP.Net, MS SQL)

• Web Design (CSS, XHTML, Forms, JavaScript, FTP, XML)

• Access Control (AccessNsite)

• ShoreTel VoIP

• Surveillance system (March Networks)

• SAP Basis

• CAT6 Installation

Navajo Nation/Division of Social Services Window Rock, AZ Computer Operations Manager Sept. 14 – June 15

• Configuring & Maintaining JustWare software.

• IT Budget Plan

• Develop IT Policies

• Managing 5 staff

• Develops financial strategies for Capital projects

• Develop Action Plans

• Responsible for the day to day operations of the Association's information systems

• Hardware upgrades and repairs to the entire LAN including hubs, routers, printers and workstations

• Addresses system wide and individual PC operational problems

• Closely manages contracted maintenance

• Keep track of warranties and service agreements and renews or extends when necessary

• Maintains and monitors the Wide Area Network (WAN) connection

• Creating virtual servers, Windows Server 2012 and Windows Server 2010 on vSphere 5.5

• Promoting Process Improvement

• Investigates potential new software applications for the organization

• Makes recommendations about the kind of computer training that would be beneficial to the Association

• Installs and supports existing software applications

• Develops and administers the department's annual operating budget

• Apprises supervisor about upgrades and/or new products that would enhance the Association's

• operational efficiency and effectiveness

• Creating online Web Help Desk

• Install and configure Obiquiti Point To Point radio’s

• Install and configure Microsoft System Center End Point Protection

• Install and configure Web Help Desk

• Applying Management Concepts

• Management Planning

• Examination of Leadership Approaches

• Organizational Metrics Analysis

• Develop Business Plans

• Budgets for projects

• Develop financial strategies

Navajo Nation/Department of Information Technology Window Rock, AZ Network Specialist Jan. 13 Sept 14

• Configuring & Maintaining Cisco Switches.

• Maintaining Brocade Switches

• Setting up Firewalls (Barracuda & SonicWall)

• Active Directory (Adding users)

• Exchange Server (Adding users)

• Utilizing Cisco Network Assistance.

• Utilizing Putty to connect to Cisco routers & switches.

• Telnet Brocade Switches

• Budgets for Dell SonicWall

• Creating and deploying Active Directory

• Creating Virtual Servers

• Configuring and installing Redline AN 80i Advanced Broadband Wireless

• Configuring and installing Cisco Aironet 1300 Series Wireless Bridge

• Maintaining Ceragon Wireless Network Bridge

Navajo Nation/Program for Self-Reliance Window Rock, AZ Senior Info Systems Tech Jan. 12 Jan. 13

• Configuring & Maintaining Cisco Switches (Catalyst 3750).

• Rebuilding PC’s and Laptops.

• Windows 7.

• Windows XP Professional.

• Installing and Configuring IP Phones (Cisco 7940 & 7960).

• Installing CAT6 cables.

• Installing Patch Panels.

• Budgets for Network equipment.

• Supporting users remotely using Bomgar Representative Client.

• Installing and configuring Video Conference equipment (Tandberg 550 & 1000)

• Active Directory (Adding users)

• Updating desktops and laptops (Patches & updates)

• Assisting users with desktop and/or laptop issues with hardware & software.

• Monitoring Batch Runs for TAS database.

• Utilizing Cisco Network Assistance.

• Utilizing Putty to connect to Cisco routers & switches.

• Windows Server 2008

• Cisco Unity Connection Administration (Equipment)

• Cisco Unified CM Administration (Users)

Glacier Technologies, LLC Sierra Vista, AZ

Citrix/GIS Migration Tools Specialist Aug. 11 Nov. 11

• Migrating Datasets to new systems.

• Editing & Uploading existing GIS data for US Forestry.

• Testing GIS tools within ESRI.

• Assisting with the implementation of a ThinPrint Enterprise printing. • Support processes and procedures in the data center • Support of GIS and other remote printing needs.

• Defining routine GIS work processes, training.

• Data manipulation for standardization, data compliance, conversion & integration of various GIS compatible format files, primarily ESRI & AutoCad. Analyzed system and network configuration for performance.

• Softwares are arcgis applications, arcsde, citrix metaframe, metaframe presentation server, arcgis 10.

• Developed customized applications for data query, display for GIS users.

• Created feature and attribute data manipulation.

• Maintained multi thematic geospatial databases.

Navajo Tribal Utility Authority Fort Defiance, AZ

Sr Programmer Analyst Aug. 09 July 11

• Maintain ABAP programming SAP with ABAP Editor.

• Creating & Displaying Customer Order • Changing the delivery and post goods issue.

• Creating invoice

• Maintain Users in SAP.

• Create Queries for users to generate reports.

• Maintain existing report for Human Resources, Engineering, Customer Service, Project

• Management, Accounting and Payroll.

• SAP Netweaver.

• Creating reports using SAP BEx Web.

• Develop Financial status reports

• Creating reports for monitoring financial performance

• BEx Query Designer.

• Building InfoObjects, InfoSources, DataSources and InfoCubes.

• Creating charts and graphs with Xcelcius.

• SAP Business Warehouse.

• Enhancing existing programs. (ABAP)

• SAP Netweaver.

• Debugging reports.

• Working with internal SAP tables.

• SAP Screenpainter.

• Developing Budgets for projects

• Creating custom reports for Payroll, Human Resources, Warehouse, Accounting and Engineering.(Programming)

• ABAP Workbench.

• Java, HTML, ASP.Net.

• Develop financial strategies

• Configured servers using java Servlet, apache tomcat 5.0, IIS.

• Visual Studio (HTML, java, ASP.Net, MS SQL)

• Eclipse (HTML, Java, XHTML)

• Web Design (CSS, XHTML, Forms, JavaScript, FTP, XML)

• Good knowledge of Interfaces using IDOCS, XI (basics) & ABAP Proxies.

• Strong experience in Data migration techniques using BDC, IDOCS, RFCs & LSMW

• Developed an extraction program to extract data from IDOC to create flat file to be used by the program ‘RM06IBI0’ (Info records creation/Upload).

• Modifications done in the process codes for correction of IDOC transmission logic.

• Set up ALE IDOC connection between the legacy sap 4.7 and ECC 6.0 during the implementation

• Extensive knowledge in XI adapters (File, IDOC, RFC, JDBC, SOAP, HTTP )

• Experience in configuring SAP R/3 system to communicate with Integration Server such as creation of RFC Destinations, ports, logical systems, generation of partner profiles, maintaining distribution model for IDOC communication between R/3 and XI

• Exposure to Order to Cash, Pricing, Billing, Intercompany Inventory Processes, Integration to APO

• Worked with Idoc related inbound and outbound interfaces.

• Assist with telecommunication design & implementation(Voice Over IP, Cell phones)

• Financial Reports creation

• Creating custom reports for Payroll, Human Resources, Warehouse, and Accounting Navajo Tribal Utility Authority Fort Defiance, AZ

GIS/GPS Analyst July 06 Aug. 09

• Set up servers for the ArcIMS (internet mapping service) web service.

• Troubleshoot servers when the ArcIMS services are out using the ArcIMS administrator to reconfigure the services.

• Configured servers using java Servlet, apache tomcat 5.0, IIS.

• Java scripting.

• Budgets for GPS

• Troubleshooting and Repairing Computer Hardware, Software & Peripherals.

• Designing Network (LAN)

• Visual Studio (HTML, java, ASP.Net, MS SQL)

• Data manipulation for standardization, data compliance, conversion & integration of various GIS compatible format files, primarily ESRI & AutoCad.

• Oversees office. (Delegation) Assignments and duties.

• Developed customized applications for data query, display for GIS users.

• Created feature and attribute data manipulation.

• Maintained multi thematic geospatial databases.

• Working with Consultants & various customers. Customer Support.

• Create an order with five line items. (VA01)

• Create a delivery for this order. (VL01N)

• Display the customer order. (VA03)

• Developing Budgets for projects

• Change the delivery (VL02N) and post goods issue.

• List 40 orders for one sold to party. (VA05)

• Create an invoice. (VF01)

• GPS data collection of gas and water wastewater systems.

• Maintained and monitored ArcIMS network performance.

• Maintained system diagram, documentation and schematics for the ArcIMS servers.

(application server, web server, spatial server) customize servers for multi users.

• Analyzed system and network configuration for performance.

• Designed system for the ArcIMS servers.

• Design web application. Monitors user load on the web servers.

• GIS analysis, modeling and application development.

• Provided GIS training and geospatial advice, assistance to the districts and headquarters

• personnel.(ESRI ArcMap)

• Database management of natural gas electric and water/wastewater on SDE.

• Extracted data to AutoCad. (shape file).

• Provided ArcGIS training to the district offices.

• Softwares are arcgis applications, arcsde, SQL Server 2005, citrix metaframe, metaframe

• presentation server 4.0, truck maps, arcims 9.1, arcgis 9.2. Autocad land desktop 2004.

• GPS surveying (trimble 5700, 5800 & r8) row for ntua utilities (electric, gas, water).

• Boundary surveying. Acad drafting (homesites, standards for ntua utilities, row maps, tract

• description, subdivisions, earth work, cut & fill, topo, etc.).

• Web development of the ARCims website. Nikon total station dtm 500 series.

• Tds recon data collector. Hp 33s. Autocad land desktop 2004, autodesk field survey

(carlson), 3D 2007.

• Editing GIS data using a QA/QC process called Dogcreek.

• Worked with acad drawings with wilson & company for the 491 project. (All utiltiy upgrades)

• GIS Mapping Software called FMGPS • SQL GIS Database(Maintaning, Daily Backups)

• Build forms using Word, Adobe Professional.

• Exporting data from SAP to Excel

• GIS Mapping Software called FMGPS

• Used Active Directory to manage users, computers, groups, printers, applications.

• Leading a team of four total for mapping projects throughout the Navajo Reservation.

• Conducting training to a group of 10+ on ArcGIS on a monthly basis.

• Managed 3+ employees (Mapping projects)

Navajo Tribal Utility Authority Fort Defiance, AZ

Engineering Technician July 03 July 06

• Administered & maintained dataset for natural gas, water/wastewater and electric on SDE • GIS mapping of existing underground utilities. (gas, water/wastewater & electric)

• Uploading data into the server once the project is completed.

• Creating projects, budgeting, estimating of projects in SAP. (material, construction, transportation, etc.)

• Setting up tripod, prism and the total station (Nikon).

• Set up Trimble 5700 surveying grade GPS.

• Downloaded data using Trimble Geomatics office software.

• Exported data into survey grade GPS.

• Experience using Microsoft Visio, Excel, Access & PowerPoint.

• Drafted maps using Autodesk land desktop, field survey and foresight.

• Surveyed gas line with Nikon total station and the Trimble 5700 GPS.

• Set proposed gas and water lines, utility profile of road crossing (gas, water and sewer lines) running traverse of the surveyed closure.

• Performed gas leak surveys using flampak model 400. ARCMap 9.1, creating maps using existing data within the network, importing data of surveyed projects and exporting data.

• Exporting shape files of gas lines to gasworks for gas testing.

• Created project ID’s, work orders, estimates of proposed gas systems, notifications using software called sap front end.

• Assist with Gas nominations.

• CGI (Combustible Gas Indicator)

• Flame Pak

• Metrotech (Line locator)

• Designed gas lines also proposing the route of the lines for consultants.

• Used gas works 7.0 as a model to determine the pressure of the gas system. Develop and analysis the loop systems.

• Oversees office. (Delegation) Assignments and duties.

• Imported data from ARCMap.

• Performed public presentations regarding the installation, safety, and design of natural gas lines.

• (Chapter house and conferences).

• Editing GIS data using a QA/QC process called Dogcreek.

• Data Manipulation with Excel and Access.

• Redrafted and updated Gas standards. (Technical Specs for natural gas facilities)

• Develop Class locations for NTUA Gas system.

• Data analysis on NTUA gas utility system. (Loads, inventory of lines, meters, etc.)

• Gas system inventory. Breaking down system by size and material of gas lines. Meters, valves,

• Regulator Stations, City Gates, etc.

• Budgets for Gas Projects

• GIS Mapping Software called FMGPS

• Web programming (FrontPage, ASP.Net, Java, HTML, VisualStudio, MS SQL)

• Managing employees of 7+ for the duration of gas projects.

• Developing Budgets for projects

Navajo Land Department Window Rock, AZ

Engineer Assistant Apr. June 99 July 03

• Worked under supervision of supervisor.

• Set up tripod, prism and the total station (Nikon).

• Set the proposed home site, running traverse of the surveyed closure.

• Turning angles and topo shots for proposed home sites.

• Operated the transit and the theodolities.

• Knowledge of the scientific calculators for measurement determination.

• Drafted home sites with surveying software (autoCAD lt 2000, Autodesk field survey Autodesk land desktop and foresight).

• Final drafting on hp DesignJet 450c plotter.

• Worked outside in various weather conditions.

• Operates a Trimble 4400 GPS and Nikon total station 510.

• Worked on projects for NTUA (drafting extensions of power lines).

• Ability to draft on USGS Quad maps and to convert coordinates from NAD 27 to NAD 83.

• Identified brass caps and triangulation stations on quad maps.

• Experience with working with subdivisions.

• Surveying property boundaries, ROW for Electric, Gas, Water, topology. Education

Ganado High School Ganado, AZ

High School Diploma May 1997

University of Phoenix Phoenix,

AZ

Associate of Arts in Information January 2010

BA Software Engineering March 2012

Master Information Systems MIS June 2014

Master of Management July 2019



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