Justin M. Hyler

*** ***** **** * De Forest, WI **532 * 608-***-**** * ad1q6m@r.postjobfree.com

SKILLSET

AMS, Mas 90, Mas 200, FDM4, SAP, Sound Billing ERP

Cash Forecasting

Excel

Microsoft Access

Credit Analysis

Consumer and Commercial Collections

Project Management

EXPERIENCE

Sound Billing Middleton, WI December 2019-Present

Collections Manager

Manage, train, and review 3 direct reports.

Created and implemented past due account and collections process to mitigate problem areas in the portfolio.

Created and implemented training procedures for onboarding of collections staff.

Monthly reporting for all franchises detailing past due accounts and potential next steps in collections process.

Responsible for business unit maintaining monthly goal of 90 day plus past due accounts on a 10-million-dollar portfolio balance staying under 8%.

CAPITOL FORD (Capitol Auto Credit) Madison, WI Apr 2010- Sept 2019

Credit and Collections Manager

Analysis of financials (bank statements, bills, etc.) and loan application to accurately set terms of financing agreement and to mitigate risk. Excluding gross from sales, responsible for business unit generating 4.6% from a 7.7-million-dollar portfolio in revenue on average each month which surpasses the profitability goal of 3%.

Restructure contracts and set up payment plans to get customers current and back to non-delinquent status to maintain 80 contractual currency and recentcy of payment on high-risk loans. 80% of portfolio is within net terms.

Filing of legal paperwork (garnishments, wage assignments, and money judgments) for severely delinquent accounts.

Manage, train, hire, and review 5 direct reports.

Created and implemented excel worksheet to assess and identify problem areas in the portfolio regarding collector achievement and contractual performance via delinquency, principal and interest earned to ensure departmental goals are met.

Preparation of weekly cash forecasts and collections metrics to ensure sales and collections efforts maintain revenue and gross profitability. Guidelines are 40 vehicles sold per month and $100k in interest collected. Forecasting is imperative to offset variability in sales and collections from week to week.

Consistently maintain monthly 1% charge off versus industry standard 2.5% for delinquent accounts.

Monitor existing loans to ensure compliance.

Collections on delinquent accounts including filing legal paperwork (garnishments, wage assignments, and money judgments), meeting with customers to discuss possible solutions to default.

Implementation of effective reporting and assessment tools to minimize risk and identify problem areas.

Lead project to implement auto pay, EFT, and online payment initiative.

HYLECO De Forest, WI (Independent Contractor) Jan 2016-Present

Tax Preparer

Preparation of 1040A and 1040EZ for various clientele.

RIVERS END HOLDINGS Madison, WI Sept 2014- Jan 2016

Finance Manager

Manage and review 2 direct reports.

Analysis of financials (balance sheets, P&L, etc.) and credit application to accurately set terms as to mitigate risk.

Collections on delinquent accounts. Maintain portfolio of 3000 active accounts of which 40% are consistently past due but approximately 15% typically 30 days plus.

Maintain and prepare weekly receivables metrics to ensure maximum gross profitability in concert with sales.

Created and implemented new credit application to ensure the acquisition on new clientele was more fluid.

Daily cash applications and bank reconciliation in general ledger

EDUCATION

Masters in accountancy (University of Phoenix)

Bachelor of Arts (University of Wisconsin-Madison)

Income Tax Certification (H&R Block)

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