Customer Service Representative
Resume:
Babygirl Bean
Frisco, TX *****
*******************@*****.***
Customer Service Professional
Motivated, personable business professional with 5 years intense customer service skills. Flexible and versatile – able to maintain a sense of humor under pressure. Thrive in deadline-driven environments. Excellent team-building skills.
*Customer Service *Computer Savvy
*Written Correspondence. *Marketing & Sales
*General Office Skills *Front Office Operations
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GM Financial
Collections
Work Experience
October 2018 to December 2022
Collect payments on past due bills. Create a list of people who have not made payments. Organize list according to severity of delinquency. Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. Assistant Underwriter
StateFarm - Richardson, TX
January 2015 to November 2017
Take regular inventory of files in order to locate files that contain errors that must be fixed. Review and process policy changes so that insurance underwriters can stay informed. CIC Creative Innovative Concepts
(Sales) - Dallas, TX
February 2010 to June 2014
Making outbound phone calls to senior citizens offering home health care. Filing papers. Organizing meetings. Answering front desk calls to the office. Customer Service Representative
Ageis Communication Call Center - Irving, TX
July 2008 to February 2009
Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers. Advising customer service representative on handling calls, researching claims and benefits, fielding incoming calls from unsatisfied clients and resolve issues that arise from client, and assist with customer service training. Provide assistants to customer, pharmacies, and doctors offices regarding claims, eligibilities updates, and other benefit issues. Education
High school diploma
Woodrow Wilson High School
Skills
• Sales
• Customer service
Certifications and Licenses
Driver's License
May 2023 to May 2032
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