Executive Assistant Dental
Resume:
HEATHER LEWIS
**********@*****.***
PROFESSIONAL EXPERIENCE
Family and Cosmetic Dentistry, Practice Manager September 2016-Present
- Schedule all patient procedures in a timely fashion – follow-up to encourage patients to schedule pending treatment
- Coordinate with dental insurance companies to ensure claims are paid – appeal claims as needed with proper documentation including narratives, imaging, and previous dental claims
- Responsible for managing and executing implementation of new dental imaging software and scheduling software (Dexis and Dentrix Ascend)
- Create, establish and manage internal office protocols and procedures to ensure efficiency
- Interview and hire new office staff specifically Dental Assistant
- Greet and serve all patients as they arrive or direct other staff to do the same
- Motivate office personnel to graciously serve all patients with the highest standard of dental care possible
- Provide the Dentist with Administrative and practical support when asked
- Respond efficiently to all phone, email and postal inquiries and needs from both patients and dental providers
- Organize and present patient treatment plans including financial responsibilities/arrangements, insurance calculations, and thorough explanation of treatment
- Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
- Complete administrative functions including bank deposits, insurance payment postings and invoice processing
- Oversee collections and accounts receivable
- Take responsibility for the appearance and functionality of the office Eldridge Industries, Executive Assistant January 2016-September 2016
- Provide Administrative Support to the Financial Planning and Accounting Team
- Manage calendars for two C-level executives
- Coordinate complex travel schedules and all arrangements relating to these
- Prepare and complete all expense reports to track reimbursements
- Manage contacts
- Assist with personal calendars/tasks when needed
- Maintain a high level of confidentiality of all sensitive issues and materials
- Assist in maintaining several internal accounts
- Pro-actively anticipate work assignments whenever possible
- Provide general Administrative support as requested (assist with incoming calls, moderate copying/putting together presentations/preparing materials for meetings, etc.) and provide back-up support as needed
- Manage all communication to Executives offices in a timely manner through a self-directed process of prioritization, delegation, and follow-up
- Communicate professionally and effectively with external clients
- Record data and create complex excel sheets documenting budget, accounts payable, and other accounting information Peachwave Frozen Yogurt, Administrative Associate/Development Specialist October 2013-October 2015
- Manage day-to-day relationships and communications with business partners/investors
- Responsible for all editing and proofreading of major business documents (contracts, invoices emails, marketing materials, newsletters, website material, correspondences, documentation)
- Maintained in-depth project plans including detailed Excel workbooks with continually updated task lists, contact lists, deadlines, and budgets
- Initiate meetings and conduct Power Point programs/presentations for groups
- Assisted with payroll via Quickbooks
- Responsible for acting as vendor liaison for small and large scale events
- Drafted meeting agendas, archived documents, allocated expenses, coordinated inventory orders, and invoiced as needed
- Created and maintained both a calendar of public events across 10 separate locations and private calendars for each individual/location
- Have written and/or prepared numerous in-house documents, including contracts, proposals, marketing plans, advertisements, press releases, and executive correspondence
- Control overall company image across all marketing collateral in print and electronic formats, including online
- Act as a liaison with local community organizations, constantly promoting Peachwave as a community destination
- Spearheaded core business model and execution of over 250 events from 10 to 600 people in a years’ time Self Employed, Personal Fitness Trainer May 2011-Present
- Designed electronic file system to maintain business records for accurate billables/receivables
- Implement business development strategies to recruit and retain clients
- Supervise and motivate individuals seeking to improve their quality of life through nutrition and exercise
- Present clients with holistic fitness evaluations via medical records, physical benchmarks
- Create an inspiring environment for clients in a sensitive and essential aspect of their lives
- Personal Fitness Accomplishments – IM Arizona 2012, IM Lake Placid 2015, many half Ironman distance races, ultra distance marathons, and multiple marathons and shorter distance races Fairfield Public Schools, Educational Trainer August 2003-August 2007
- Prepare and present lessons based on IEP and track progress of attained goals
- Collaborated with IEP team in the development and implementation of learning behavior theories and strategies
- Articulate and prepare reports in accordance with state mandated requirements
- Create an active learning environment with behaviorally challenging students
- Successfully moved students through grade levels EDUCATION
QUINNIPIAC UNIVERSITY HAMDEN, CT – Bachelor of Arts in English 2002
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