Sonya Overton

Contact Information: Text# or Call (317)317-***-****

Class B CDL as followed by Endorsements–

(P) Passenger transport, (S) School bus, (X) Haz Materials & Tanker, *Combination test passed 2023 = Currently holding a CLASS (A) permit.

WELLS TRUCKING May 2021- July 2021-INDIANAPOLIS IN

CDL Class B - Dump Truck Driver

Ensures health & safety is the number one goal by following policies in safe manner at all times, receives loads and unloads bulk solid hazardous materials from dump truck, prior to preparing for daily trip by inspection commercial vehicle and equipment, by fueling truck and ensuring all equipment is in excellent operation order, maintain logbook for DOT compliance and state and federal.

DURHAM BUS TRANSPORTATION Dec 2019 – March 2020 INDIANAPOLIS, IN

CDL – Class B BUS DRIVER

Reports any maintenance problems in accordance with company procedure, presents a neat and professional personal appearance at all times, ensures vehicle is properly fueled according to facility procedures, completes all required paperwork (including route change sheets, timecards, vehicle repair requests, maintain a professional attitude with fellow employees, supervisors, customers, and passengers while always promoting company goodwill.

DURHAM BUS TRANSPORTATION July 2018 – Dec 2018 INDIANAPOLIS, IN

BUS MONITOR

Assist students with entering or exiting the bus in a safe manner. Seated students safely using a seat belt, car seats, and wheelchair restraints and exercised student management through communication and discipline per company policy. Document and report any violations or conduct concerns to appropriate authority. Physically assist children in evacuation of the vehicle in case of emergency. Assist driver in keeping the interior of the assigned vehicle clean and presentable.

CARRINGTION MORTGAGE Aug 2014 – Mar 2018 INDIANAPOLIS, IN

CUSTOMER SERVICE-CALL CENTER

Provided professional and knowledgeable assistance to borrowers in a call center environment, receive 50-100 inbound & outbound calls daily, respond to customer inquiries and concerns, quickly identify problems and provide effective solutions that best to meet the needs of the company, coached borrowers on the best ways to bring their loans current with an alternative educational form of resolution. Verified customer information using the company ‘Fiserv’ system, also assisted with loan servicing website payment, denied online access and password re-set. Interact with different departments in order to check the status on a loss draft, short sale, and deed in lieu of foreclosure, modification/refinance request, payment/credit disputes, and escrow refunds, vendors for real estate owned properties.

Employment Gaps : Explation is do to unexpected medical reasons for 2020 – 2021 – 2022 - 2023 applies to gaps in employment, and during this the difficult times, I’m seeking training and grant money or funding for my training for my Class A permit.

Contact this candidate