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Customer Service Specialist

Location:
Lodi, CA
Posted:
December 05, 2023

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Resume:

SAMANTHA STREAM-NOGUERA

CLINICAL ESTHETICIAN AND CUSTOMER SERVICE SPECIALIST

Adaptable, personable, and enthusiastic business owner with over a decade of experience in the

cosmetology industry excited to tackle a new career opportunity. As a people-person, have an

ease adapting to new environments and work cultures. I've acted as mentor to many

professionals within and outside my specialty-industry

CERTIFICATIONS

* SAS Big Data Professional, 2019

« Microsoft Certified Azure Data Scientist, 2017

* Barbicide COVID-19 Certification, July 2020 and June 2023

EDUCATION DEMALOGICA IDI

Dermalogica Product Training - 2010- Present

NANEL BEAUTY COLLEGE

600 Hours - 2008 JAN MARINI SKIN RESEARCH

Continued Education - 207] - Present

EXPERIENCE

COVID RELIEF ASSISTANT & CUSTOMER

OWNER SERVICE MANAGER

Spa Oso Feo) SaniJose/and Woodbridge, Hair International, Palo Alto, CA - 2020 - 2021

CA locations - 2013 - Present

+ Oversee the spa's daily operations

* Oversee the spa's daily operations

* Manage customer relations

»* Manage customer relations

* Manage bookkeeping and inventory

* Provide facials, waxing, and other

* Manage bookkeeping and inventory

+ Provide facials, waxing, and other services

teatments CLINICAL ESTHETICIAN

OFFICE ASSISTANT Luminance Aesthetics, San José, CA - 2019 - 2020

Rivermaid Trading Company, Lodi, CA - * Provide-clinical skin-care treatments

2021-2023

« Data entry for sales, accounts payable, SPA MANAGER & ESTHETICIAN

and HR departments Village Spa, Los Gatos, CA - 2011 - 2013

+ Placed orders for inventory and events

* Managed violations docs for HR

* Handled incoming calls and other

communications

* Oversee the spa's daily operations

* Provide facials, waxing, and other services

CONTACT KEY STRENGTHS REFERENCES

@ Lodi, ca + Prospect outreach Beth Nguyen - Client since 2010

5 + Client retention and satisfaction 408-***-****

Oo ad1pvn@r.postjobfree.com < e ;

* Analytical thinking and attention Pam Decharo - Former supervisor

& 408-***-**** to detail 650-***-****

* Ability to quickly grasp new Dr. Anjali Dhar - Former supervisor

concepts 650-***-****



Contact this candidate