JEFFERY KELLER

*** ***** ****** ***** *******, IL 60148 Phone: 630-***-**** ad1pu4@r.postjobfree.com

BRANCH OPERATIONS MANAGER

Lead Operations Manager with extensive management experience, and solid military achievements.

Lead experience in managing office operations and in supporting operations as a member of the U.S. Navy in support of Operation Desert Shield.

AREAS OF EXPERTISE

Operations Management

Efficient Product Distribution

Building Customer Base

Leadership/Team Building

Exceptional Safety Record

Customer Service

MILITARY EXPERIENCE

Served as a Petty Officer Second Class for the U.S. Navy in San Diego, CA for from 1987 to 1995.

Deployed to Saudi Arabia in support of Operation Desert Shield.

Awarded the Navy Achievement Medal for superior performance as a crew leader.

Supervised 15 personnel as a Carpenter Shop Supervisor and Squad Leader.

Oversaw 20 personnel as Job Site Crew Leader.

WORK EXPERIENCE

FLOOR COVERINGS INTERNATIONAL ROSELLE, Owner, 2021-Present

Manage the day-to-day business operations.

Schedule appointments in the home.

Order materials for upcoming projects.

Schedule installers for upcoming jobs.

Utilize QuickBooks for all accounting activity.

Create P&L for accounting requirements.

Oversee all marketing for the business including trade shows, SEO, FB posts.

Focus on customer service.

AIRGAS DRY ICE, Addison, IL, Branch Operations Manager, 2014-2021

Managed the day-to-day branch activities at the Addison, IL location.

Promoted safety standards to each employee through guidance and online curriculum.

Developed positive relationships with customers, vendors, dry ice plants and sales personal.

Maintained facility operations and assets.

Developed efficient delivery routes and dispatched truck deliveries.

Prepared payroll and written performance reviews.

Managed all DOT/OSHA rules including all safety regulations pertaining to Airgas policies and procedures utilizing Drivecam and PeopleNet.

Managed and supervised all driver activities in a fast-paced 24/7 operational environment.

Managed branch profit and loss.

DYNAMIC FASTENER/JETNA FASTEC/M&P FASTENER, Melrose Park, IL, Operations Manager, 2003-2014

Managed daily operations of the branch, and acted as a liaison between vendors, corporate staff, sales representatives and warehousing personnel to expedite product distribution throughout the United States for seven locations.

Forecasted product needs and availability, reviewed historical data and followed through with purchase orders to adjust product volume and monitor inventory levels.

Communicated purchase order information to warehousing personnel and freight companies to ensure on-time deliveries.

EDUCATION

Bachelor of Science in Information and Decision Sciences, University of Illinois at Chicago, Chicago, Illinois

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