Customer Service Associate
Resume:
jessica eugene
customer service associate
Brooklyn, NY 11224
*********@*****.***
A customer service professional with 3 years of experience, have a strong focus on customer
satisfaction and positive attitude. have helped large volumes of customers daily, providing detailed
information on products and special promotions. My forward-thinking strategies have successfully
addressed customers’ needs and resolved their concerns.
Authorized to work in the US for any employer
Work Experience
Customer Service Assistant
Comcast Cable and Xfinity Internet - Hialeah, FL
February 2019 to December 2020
+ Sets clear expectations by providing accurate information and transparent communication
* Takes a consultative approach to finding custom solutions to customers needs.
+ Resolves customer complaints/concerns through active listening, empathy, professionalism and
problem solving.
Education
Associate's degree in Business Administration
FCC college - Hialeah Gardens, FL
January 2019 to July 2021
Skills
+ Customer service (4 years)
* Account Management
+ Negotiation
* Cold Calling
Contact this candidate