Customer Service Representative

Lynn Booker-Ossian

Fort Smith, Arkansas, United States

************@*****.***

linkedin.com/in/lynn-booker-ossian-118a23134

Summary

My Greatest Asset is the Ability to work well with others, and Self Motivation. I am Well-rounded in many different area's of Employment, and will be a Great Asset to the Company that gives me the Opportunity to Grow with their Company.

Experience

Customer Service Representative

Shared Services Center

Dec 2022 - Present (6 months)

I help assist Patients with their Hospital Billing thru the Call Center. Customer Service Specialist

SYKES

Sep 2021 - Jul 2022 (11 months)

I provided Banking assistance for our Clients Online and Over the phone. Worked from home Administration

Bulls Office Systems Inc.

Jul 2014 - Jul 2021 (7 years 1 month)

I was responsible for Billing Customers, Customer Service, Answer Phones, Running Business Compensation Monthly Reports, Organizing files, Prepare Bank Deposits, Do Inventory, Collect Monthly Meter Readings for Billing them.

Legal Research Anylist

Lois Law

Aug 2007 - Nov 2010 (3 years 4 months)

I Sold Legal Research to Attorney's, Set Up Accounts, Managed Accounts, Making 200 Calls Daily, and meeting a Monthly Quota.

Assistant Manager

McDonald's

Sep 2004 - Mar 2005 (7 months)

I was responsible for Scheduling, Customer Service, Training, Making Sure the Open and Close Cash Registers are Balanced, Greeting Customers.

Administration

Lynch & Hopper Law Office

Lynn Booker-Ossian - page 1

Oct 2000 - Mar 2002 (1 year 6 months)

I was responsible for Setting Up Files for each Client, Answer Phones Filing, Coordinate the Ticket Law Center, Set Up Court Dates for Attorney's.

Store Manager

Cricket Wireless

May 2011 - Jun 2012 (1 year 2 months)

I was responsible for Setting Up Customers Accounts, Direct Customer Service, Weekly Inventory, Hiring and Firing, Training, and Scheduling.

Education

University of Arkansas - Fort Smith

None, Writing Coarse / Math / English

2010 - 2010

Summer Program

Licenses & Certifications

Los Angeles Urban League - Data Entry

Certificate

Skills

Customer Service • Typing • Microsoft Office • High Level Administration • File Management Lynn Booker-Ossian - page 2

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