Data Entry and Mental Health/Also Customer Service Support Agent
Resume:
Cindy Lou Sibley
****************@*****.***
Spring, Texas 77388
SUMMMARY:
I have worked extensively in Mental Health and Developmental Disabilities as a trained Advanced Certified Peer Specialist II and a trained NAMI Recovery Coach in Peer to Peer and Connections groups.
I have researched all forms of Bipolar and Schizophrenic forms of brain disorders in both normal and DD patients.
I grew up in a medical family and am responsible for having diagnosed several brain disorders before they were known to the general international populations. I research cancer and enjoy facilitating therapies for the underprivileged. I believe in Recovery and use Psychological approaches learned over the last long number of years as my approach to healing.
SKILLS:
Medicaid Notes
Working closely with staff, physicians and patients
Coordination of MH services
Office and Administrative Skills
Understanding of the need to put patients first
Trained in: eCPR, WRAP facilitation Trauma Informed Care, Whole Health & Resiliency
Experience:
1967-68 Abilene State School, Abilene, TX
Worked for the Superintendent and did research on the safety of clients, awarded three pay raises due to quality of report, assisted Volunteer Coordinator in setting up clothing store with local donations, Secretary/Receptionist.
Assisted in giving birthday parties for clients with family donations.
(Was offered head position at the Denton State School and opportunity to work in Psychology/Sociology Dept. by Ph.d)
1968-2021 Self-Employed in MH research, writing and Commerical Designs/Fine Art, NAMI groups
2006-2010 Scheib Center, San Marcos, TX trained in MH paid for by Kerrville MHDD, facilitated groups and transported clients
2011-2013 Austin Travis County Integral Care, Austin, TX Facilitated MH groups and transported clients. Had eleven clients with severe MH disorders to work with one-on-one. “Roamed” locations in support of Behavioural Mgr.
Continued to train for Via Hope/Hogg Foundation and NAMI classes, ongoing research an understanding
Worked closely with NAMI Board, assisted with NAMI Walk and was Peer Groups facilitator, eight in a row.
2013-2017 Planned Living Assistance Network of Central Texas, Austin,, TX
Worked directly under Dr. Debbie K. Webb, retired, supporting clients in various therapies, transporting clients for walks, swimming and Art. Taught grocery management in order that client’s understood church donations and SSI limitations. Daily note taking and support of families. Assisted Dr. Webb and was offered office management position.
2017-2023 Training and working in call centers, remotely.
Education:
Mc Murry University, Abilene, TX Summer courses in Freshman English
University of Texas at Austin,, TX Finance and Fine Art major with emphasis on Logic and Psychology, Public Speaking
American Commercial College, Abilene, TX Accounting Degree, 4.0 GPA
References Upon Request
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