Lillian Griffin

I thrive on being a successful Professional

Houston, TX 77014

ad1prj@r.postjobfree.com

+1-832-***-****

I am an individual who strives to meet the highest potential and have worked in the healthcare industry for 31 years. I am Proficient in Microsoft,Excel and PowerPoint. I am a people’s person, which makes it easy to form professional relationships. I am an attentive listener who knows the difference between empathy and sympathy, which is important in a leader. I am determined to succeed which makes me give 100% and then some.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Phlebotomist II

Quest Diagnostics - Houston, TX

May 2023 to Present

Work in physicians office collecting blood, urine and stool, processing and ordering tests, insurance verification. River entire building to service four different physicians offices Phlebotomist II

Dean's Professional Services - Houston, TX

January 2023 to May 2023

Worked in physicians office collecting blood through venipuncture. Processing specimens and ordering test to be performed on those specimen

Phlebotomist

Pathgroup Laboratories - Houston, TX

January 2019 to June 2020

Collect specimen from patients,

order proper test to be ran on specimen

speak with physicians and their staffs about alerts dispatch stats to courier department

Use Microsoft and Words software

Match ICD-10 codes with with coinciding diagnosis

Worked in OBGYN office consisting of 3 physicians and one nurse practitioner Volunteer Office Assistant

Brazos Medical Associates - Bryan, TX

August 2018 to November 2018

Paid office bills

Performed a SWOT analysis to see how the office could keep the competitive edge in the industry through implementations and trends

Utilized different interfaces

Communicated with other medical professionals in a courteous manner. Reviews of documentations and scheduling employees

Phlebotomist

Clinical Pathology Laboratories - Houston, TX

June 2009 to July 2018

Worked in patient service center

Ensures all field phlebotomy and PSC specimens are collected accurately and on time. Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or another specimen collection

(execs-urine or fecal) as required.

Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.

Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies. Completes requisitions accurately and in a timely manner. Enters patient, specimen, insurance, or billing information into computer. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc. Research test/client information utilizing lab computer system. Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order. Package specimens for transport.

Education

Master Degree of Science Management in Health Care South New Hampshire University - Manchester, NH

August 2017 to June 2020

Bachelor Degree of Psychology in Child Development Kaplan University - Davenport, IA

June 2015 to May 2017

Associate Degree of Applied Science in Criminal Justice Kaplan University - Davenport, IA

July 2013 to May 2015

Skills

• Excel/PowerPoint/WordInsurance PaymentMedical Records DataEntry/Coding, Safety Procedures, Positive Patient Identification Specimen, Preparation Experience, Administering Injections Venipuncture / Capillary Blood Collection Interpersonal Compatibility to work under pressure Scheduling Management Of Medical Office Experience Operations Management Of Primary Care Experience & Training, Inventory Control, Payroll, Patient Care, Critical Care Experience Safety Manager Expert Level Verbal Communication:Highly Proficient LevelSupervisory, Conscientiousness,

&Interpersonal Skills: ProficientSales, Influence and Negotiation:Familiar (10+ years)

• Laboratory Experience (10+ years)

• Hospital Experience

• Phlebotomy

• Vital Signs

• Office Management

• ICD-10

• Supervising Experience (5 years)

• Medical Terminology

• Anatomy Knowledge

• Medical Coding

• Employee Orientation

• Documentation review

• EHR systems

• Case Management

• Communication skills

• Customer service

• Leadership

• EMR Systems

• Epic

• Human resources

• Payroll

• Bookkeeping

• Microsoft Excel

• Insurance Verification

Links

http://Linkedin.com/in/Lillian-griffin

Certifications and Licenses

National Colgate Scholar of America

June 2013 to Present

A honor for individuals with high IQs, expert speaker and leader capacity Assessments

HR: Compensation & benefits — Proficient

July 2020

Knowledge of compensation and benefits programs

Full results: Proficient

Workplace safety — Proficient

June 2022

Using safe practices at work

Full results: Proficient

Customer focus & orientation — Completed

October 2022

Responding to customer situations with sensitivity Full results: Completed

Project timeline management — Proficient

October 2022

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Attention to detail — Proficient

October 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Case management & social work — Proficient

June 2022

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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