Danny Borrero

Valdosta, GA

Executing daily workloads to meet deadlines in a timely fashion. Self-motivated and dependable while achieving high performance. I'm a creative professional with extensive team building experience. Talents include but not limited to outsourcing vendors, recruiting managers and creating a positive culture that fosters passion for customer service Authorized to work in the US for any employer

Work Experience

Operations Manager

Shivers – Tifton, GA

March 2021 to Present

• Implemented staffing procedures and new-hire protocols.

• Lead and supervised employees in completing complex tasks and day to day operations in a profitable environment.

• Increasing company sales year over year.

• Facilitating OSHA regulations and state guidelines through team building presentations and KPI analysis.

Translator

Migrant Workers – Moultrie, GA

February 2020 – December 2021

Manager

Jos A Bank - Valdosta, GA

January 2018 to September 2020

• Monitored multiple databases to keep track of all company inventory.

• Successfully led key projects which resulted in a positive outcome.

• Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.

• Delivered an exceptional level of service to each customer by listening to their concerns. General Manager

Logan's Steak House - Tifton, GA

March 2010 to November 2017

• Drove sales by effectively managing all revenue centers within the restaurant reduce overtime and strengthening product branding initiatives. Oversaw safety and various certification processes as a result develop and deepened relation.

• Ships to form lasting partnerships.

• Achieved a 9% increase in sales and revenue with $2.9 million in annual sales.

• Generated daily operational and sales reports for corrective action or continuous improvement.

General Manager

Longhorn Steakhouse - Tifton, GA

January 2002 to February 2010

• Facilitated monthly and quarterly leadership workshops for 2 stores to share best practices that optimize productivity.

• Lead team of 89 employees in all operations including sales, service, and office functions.

• Enhanced operational performance by developing effective business development strategies, systems and procedures.

Senior Manager

Cracker-barrel Old Country Store - Valdosta, GA

March 1994 to January 2002

• Reported on qualitative and quantitative analysis, providing data-driven insights to senior leaders.

• Resolved problems proactively and decisively, applying business acumen and sound judgment. Oversaw development and implementation of marketing plans for food and labor programs to drive sales, profit and brand objectives.

• Evaluated reports from front-line managers to make key decisions.

• Reviewed all requests to hire, promote or fire employees in front or back of the house. Developed and rolled out a curriculum and training materials that could be utilized by people of diverse backgrounds.

Education

Associates of Business Degree (B.A.)

Valdosta State University - Valdosta, GA

1982 to 1984

Associate in Business

ABAC - Tifton, GA

January 1980 to May 1982

High school diploma in Business

Miguel Camacho Perea - Colombia, South America

1976 to 1980

Skills

• Computer proficient

• Personnel Training and development

• Proficient in expense control and business development

• Contract negotiation/bilingual in Spanish

• Inventory control procedures

• Microsoft Office software and on-boarding software

• Pricing

• Data Analysis

• Qualitative Research

• Research

• Retail Management

• Quantitative Analysis

• Branding

• Product Development

• Recruiting

• Team Management

• Strategic Planning

• Business Analysis

• Project Management

• Computer Networking

• Analytics

• Budgeting

• SQL

• Sales

Assessments

Work Style: Conscientiousness — Highly Proficient

January 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Recruiting — Familiar

July 2020

Managing the candidate sourcing and selection process. Full results: Familiar

HR: Compensation & Benefits — Familiar

July 2020

Knowledge of compensation and benefits programs.

Full results: Familiar

Management & Leadership Skills: Planning & Execution — Proficient July 2020

Planning and managing resources to accomplish organizational goals. Full results: Proficient

Sales Skills — Completed

October 2020

Influencing and negotiating with customers.

Full results: Completed

Work Style: Reliability — Proficient

July 2020

Tendency to be dependable and come to work.

Full results: Proficient

Teamwork: Interpersonal Skills — Proficient

April 2019

Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Proficient

Work Motivation — Expert

September 2020

Level of motivation and discipline applied toward work Full results: Expert

Customer Focus & Orientation — Proficient

August 2020

Responding to customer situations with sensitivity. Full results: Proficient

Customer Service Fit — Proficient

September 2020

Measures the traits that are important for high-quality customer service. Full results: Proficient

Restaurant Manager — Highly Proficient

October 2020

Managing restaurant staff and meeting customer expectations. Full results: Highly Proficient

Management & Leadership Skills: Impact & Influence — Proficient September 2020 Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient

Supervisory Skills: Motivating & Assessing Employees — Proficient September 2020 Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Basic Maintenance and Repair — Proficient

July 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Proficient

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