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Customer Service Data Entry

Location:
Houston, TX
Posted:
December 05, 2023

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Resume:

Maydell Chevalier

***** ************ **.

Spring, Texas 77373-8713

281-***-****

**********@***.***

Work Experience

June 16, 2021 – Present BcForward Enterprise

Perform data entry duties by inputting and correcting

information that was incorrectly added or omitted

on professional forms to ensure that the forms are processed timely.

I have met and in some areas exceeded the expectations that are expected

of me ie; key what you see, fill in missing information and

following any other instructions as instructed by my supervisor.

June. 8, 2015 – Arise Virtual Solutions

07/2018 Provide customer assistance to Fortune 500 Companies

Answer questions, make reservations, accept payments,

Answer complaints and provide other information as

requested by customers

August 18, 2014 – Feb. 3, 2015

Mar 2013 - Oct 2013

Day Team Customer Service

Lowes Spring, Texas

Greet and assist customers in finding what they need in

store so that they may have an excellent shopping experience and receive great customer service and not have to spend a lot of time looking for what they need.

Jan 1996 - Jan 2012 Manager, Customer Services

United States Postal Service, Houston, Texas

..

Manage a group of employees in the daily operations of processing and delivering mail. Complete daily reports, maintain payroll daily, provide safety talks to the employees daily maintain stamp stock, audit window clerks weekly, attend meetings with upper management, attend training classes, participate in telephone conference calls with other offices in other Districts, and always provide the open door policy for all employees. I always did things around the office to boost employee morale, reward good performance and take corrective action on poor performance. I worked closely with the NALC Union to make sure that all company policies were being adhered to so that all goals were met and maintained. I received at least 10 awards for good performance and meeting and maintaining the goals of the company.

Oct 1990 - Jan 1996 City Letter Carrier

United States Postal Service

Houston, Texas

Deliver mail and packages to customers daily and in a timely manner. Pick up outgoing mail and return it to the station for processing, assist customer with forms such as Change of Address Forms and answer any questions they may have had about the mail.

Education

Jan 2014 – May 2015 Lone Star College

Human Resources – Certificate

Sept 1969 - Jan 1973 Cecelia Sr. High

Received High School Diploma



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