Maydell Chevalier
Spring, Texas 77373-8713
**********@***.***
Work Experience
June 16, 2021 – Present BcForward Enterprise
Perform data entry duties by inputting and correcting
information that was incorrectly added or omitted
on professional forms to ensure that the forms are processed timely.
I have met and in some areas exceeded the expectations that are expected
of me ie; key what you see, fill in missing information and
following any other instructions as instructed by my supervisor.
June. 8, 2015 – Arise Virtual Solutions
07/2018 Provide customer assistance to Fortune 500 Companies
Answer questions, make reservations, accept payments,
Answer complaints and provide other information as
requested by customers
August 18, 2014 – Feb. 3, 2015
Mar 2013 - Oct 2013
Day Team Customer Service
Lowes Spring, Texas
Greet and assist customers in finding what they need in
store so that they may have an excellent shopping experience and receive great customer service and not have to spend a lot of time looking for what they need.
Jan 1996 - Jan 2012 Manager, Customer Services
United States Postal Service, Houston, Texas
..
Manage a group of employees in the daily operations of processing and delivering mail. Complete daily reports, maintain payroll daily, provide safety talks to the employees daily maintain stamp stock, audit window clerks weekly, attend meetings with upper management, attend training classes, participate in telephone conference calls with other offices in other Districts, and always provide the open door policy for all employees. I always did things around the office to boost employee morale, reward good performance and take corrective action on poor performance. I worked closely with the NALC Union to make sure that all company policies were being adhered to so that all goals were met and maintained. I received at least 10 awards for good performance and meeting and maintaining the goals of the company.
Oct 1990 - Jan 1996 City Letter Carrier
United States Postal Service
Houston, Texas
Deliver mail and packages to customers daily and in a timely manner. Pick up outgoing mail and return it to the station for processing, assist customer with forms such as Change of Address Forms and answer any questions they may have had about the mail.
Education
Jan 2014 – May 2015 Lone Star College
Human Resources – Certificate
Sept 1969 - Jan 1973 Cecelia Sr. High
Received High School Diploma