ARANGASAMY ARUMUGAM

+91-971******* ad1pes@r.postjobfree.com

OBJECTIVES

9+ years of vast experience in computer hardware and networking industry. I am seeking a position in the IT sector with a company that will allow me to demonstrate my skills, knowledge and desire to grow as an individual. I am looking to secure a position with a company that offers the opportunity for further development within the company.

SKILLS

Windows Operating systems 7 and 10, Helpdesk, Ticketing System, Troubleshooting, MS Office, Active Directory, Anti-virus, MS Outlook, G-Apps, Asset Maintenance, Vendor Co-Ordination.

PROFESSIONAL EXPERIENCE

TITAN PAINTS AND CHEMICALS PVT LTD Feb 2019 to Present

Designation : Junior Executive EDP

Responsibilities:

Manage Windows Server 2008/2012 environment with a team of other Windows Administrators.

Implemented Microsoft DHCP, DNS, file and printer services, user and group management.

Maintain Microsoft Active Directory Environments. Utilize active directory domain services, user and computers.

Maintain software upgrades and patches, tested antivirus updates, OS patches in the test environment before deployment.

Involved in planning and manage all migrations and upgrades related to the AD.

Mastered in troubleshooting Windows OS issues, handled escalated issues in end user computing.

Involved in troubleshooting the issues related servers, local services and data centers for Microsoft Windows systems.

Provide end users with hardware and software support on time within the support SLA.

Server hardware firmware upgrade for physical servers like HP, Dell.

Maintaining Windows server update service.

Responsible to install, setup, maintain network and also configure the peripherals, cabling and equipment accordingly as per the requirement

IT Asset maintenance and vendor co-ordination for AMC.

Managing G-apps mail server and creating new mail accounts and groups.

Responsible for maintaining Anti-Virus server, G-Apps.

Responsible for maintaining the CCTV camera and intercom systems.

TNQ TECHNOLOGIES, CHENNAI June 2015 to May 2016 & Apr 2017 to Feb 2019

Designation : Junior System Administrator

Responsibilities:

Installation of Windows 7, 8, 10 & UBUNTU Operating Systems and troubleshooting.

Creation of Active Directory user accounts, user groups and provide file server permissions.

Configuring and troubleshooting mail clients like MS-Outlook, Windows Live Mail and Thunderbird.

Responsible to install, setup, maintain network and also configure the peripherals, cabling accordingly as per the requirement.

Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network components and Asset.

Drive day to day business needs by managing processes and/or workflow.

Responsible for maintaining WSUS up-to date.

Service Desk Plus ticketing tool maintenance.

Performing firmware upgrade, mail migration and other team activities.

Responsible for troubleshoot Microsoft windows Operating System issues.

Responsible for the installation of software like MS-office, adobe pdf reader etc.

Responsible for maintaining Anti-Virus server and updates.

Responsible for maintaining the network & troubleshooting the network related issues.

Responsible for maintaining & troubleshooting network printers, internet issues.

Performing Backup task, magnetic tape backup.

TRANSPOL TRADINGS, CHENNAI May-2012 to July-2014

Client : Sri Ramachandra Hospital, Chennai

Designation : Desktop Support Engineer

Responsibilities:

Installation of Windows XP, 7, 8 Operating Systems and troubleshooting.

Installation of HP Laserjet, TVS dot-matrix printers and scanners troubleshooting.

Installation of basic software like MS-office, PDF reader, drivers and Antivirus.

Produce the document about daily activities and weekly report to superiors.

Communicating with third party vendors for application and warranty replacement.

Maintaining asset document for computers and its peripherals & configuration of the system.

G-MAC TECHNOLOGIES, CHENNAI December-2010 to May-2012

Designation : Desktop Support Engineer

Responsibilities:

Installation of Windows XP, 7 Operating Systems and troubleshooting.

Installation of printers and scanners troubleshooting.

Installation of basic software like MS-office, PDF reader, drivers and Antivirus.

Configuration of mail client like MS-Outlook and Outlook Express.

Performing LAN, Wireless router, Wi-Fi and Modem installation.

Produce the document about daily activities and weekly report to superiors.

Communicating with third party vendors for application and warranty replacement.

Maintaining asset document for computers and its peripherals & configuration of the system.

EDUCATION

SRI RAMAKRISHNA MISSION VIDHYALAYA College of Arts & Science, Coimbatore, Tamil Nadu

Master of Computer Application -70% (2008 - 2011).

BISHOP THORP COLLEGE, Dharapuram, Tamil Nadu

Bachelor of Computer Science - 58% (2005 - 2008).

N.C.P. Municipal Hr.Sec.School, Dharapuram, Tamil Nadu

H.S.C – 67% (2004-2005).

N.C.P. Municipal Hr.Sec.School, Dharapuram, Tamil Nadu

S.S.L.C – 81% (2002-2003).

PERSONAL DETAILS

Name : A.Arangasamy

Date of Birth : 22-03-1988

Languages Known : English, Tamil

Current Address : 23-C3, Oppo. Primary Agricultural Co-Operative Bank, Thondamuthur, Coimbatore - 641109.

(A.Arangasamy)

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