Ramp Agent
Resume:
David Villanueva
Apopka, FL *****
**********@***.***
Building Construction Technology graduate motivated to learn new trades/skills and making sure that jobs get done
correctly and efficiently. Interested in growing a career and fostering knowledge and leadership capabilities.
Authorized to work in the US for any employer
Work Experience
Ramp Agent
Quantem Aviation Services - Orlando, FL
November 2023 to Present
Offloading UPS planes, sorting out packages, loading UPS trailers with empty package containers Bag Room Lead
ATS - Orlando, FL
March 2023 to August 2023
Run hot bags to connecting flights, take cold bags to station and run transfer bags to their corresponding connecting flight
Ramp Agent
Swissport SAUZA - Orlando, FL
December 2021 to January 2023
Wing walk the plane in/out, preform lavatory service, preform water service, unload/load passenger bags Firewatch/Holewatch
Superior Skilled Trades - Cape Canaveral, FL
February 2021 to December 2021
Monitoring 4gas monitors, keeping track of people entering and exiting holes, keeping work areas clear of flammable materials
Caretaker
Ruben Salis - Casselberry, FL
October 2020 to February 2021
Took care of my grandpa while his live-in nanny was in Peru taking care of her father Groundskeeper
Holiday Inn Club Vacations - Cape Canaveral, FL
March 2019 to October 2020
I maintain the resort looking beautiful by trimming the hedges; mowing, edging and weed whacking the resort and Shorewood Dr; pulling and spraying for weeds; planting flowers; minor irrigation repairs; trimming palms on an as needed basis; picking up natural debris. Customer Service Guest Specialist
Booking.com - Rockledge, FL
January 2018 to September 2018
Providing both guests and partners professional service in resolving reservation issues House Flipper
JV Painting - Apopka, FL
March 2010 to March 2018
Repairing/removing and installing drywall; framing walls; installing insulation; painting Park Service Attendant
Universal Orlando Resort - Orlando, FL
May 2010 to March 2016
• Maintaining the park "show ready"
• Maintaining the employee/back of house areas clean
• Providing excellent guest services
• Providing guest recovery when needed
Shipper/Retail
YeiVi Imports/Exports LLC - Apopka, FL
May 2005 to May 2010
• Assure all merchandise was accounted for • Make copies of paperwork that arrived with merchandise
• Loading and unloading trucks
• Transporting merchandise to Balanchine at Miami International Airport to complete necessary shipping paperwork
Admissions Host
Walt Disney World Resort - Lake Buena Vista, FL
June 2006 to April 2008
• Set up post in timely manner
• Greet guests and answer guest questions
• Check ID's and wristbands to only allow guests 21 and over into clubs
• Create "Magical Moments" for random guests
Truck Washer
JV Transport, LLC - Apopka, FL
February 2003 to April 2005
• Pressure wash exterior of trucks and trailers
• Clean/vacuum interior of trucks and trailers
• Load and unload pallets
• Maintain pallet count
Education
Technical Certification in Building construction technology Orange Technical College- Westside Campus - Winter Garden, FL March 2016 to May 2017
High school diploma in Automotive
Apopka High School - Apopka, FL
2006
Skills
• CONCRETE (Less than 1 year)
• CUSTOMER SERVICE (8 years)
• DRYWALL (4 years)
• GREAT CUSTOMER SERVICE SKILLS (8 years)
• MIXING (Less than 1 year)
• Forklift/Telehandler (2 years)
• Can read measuring tape (5 years)
• Customer Support
• Call Center
• Bilingual
• CSR
• Customer Care
• Spanish
• Groundskeeping
• English
• Landscape Maintenance
• Plumbing
• Carpentry
• Mowing
• Lawn Care
• Construction
• Remodeling
• Irrigation
• Handyman
• Hand tools
• Customer service
• Materials handling
• Landscaping
• Computer literacy
• Microsoft Office
• Microsoft Outlook
• Heavy lifting
• Delivery driver experience
• Warehouse experience
• Commercial driving
• Windows
• Power tools
• Moving
• Load & Unload
• Custodial experience
• Fair Housing regulations
• OSHA
• Communication skills
Languages
• Spanish - Fluent
• English - Expert
Certifications and Licenses
OSHA 10 Construction Present
Transportation Worker Identification Credential (TWIC) December 2020 to December 2025
Forklift Certification
Class D Security
October 2023 to October 2025
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