OKOME, JOSHUA OTHUKEMENA

*, ******* **** *** ****** Animashaun, Surulere Lagos State.

+234 813-***-****, +234 818-***-****

ad1p8l@r.postjobfree.com

https://www.linkedin.com/in/joshua-okome

Objectives

A resourceful and adaptable professional, I bring a proven track record of reliability and efficiency, complemented by a creative mindset that thrives in dynamic environments. With strong communication and organizational skills honed through experience, I am seeking employment with a forward-thinking organization. My goal is to leverage my expertise to enhance the organization's competitive edge within its industry, contributing to its growth and success.

Relevant Skills

Excellent communication skills (verbal and writing)

Self-motivated and target-oriented

Good time management

Proficient in Microsoft Office (Word, Excel, PowerPoint, Access) and Windows applications

Data Analysis: Excel, MySQL

Digital Marketing

Customer relationship management

Knowledge in cloud computing

Strategic planning

Market research

Software Development: HTML, CSS and JavaScript

Social media management.

Experience

LSPWC (NYSC), Fleet Management Officer

December 2022 – October 2023

Spearheaded comprehensive fleet maintenance initiatives, ensuring the optimal functionality of all vehicles under management.

Systematically documented and tracked repair activities using Excel sheets, maintaining a detailed record of maintenance procedures and outcomes.

Compiled and delivered monthly reports detailing executed duties, providing transparent insights into the fleet's performance and contributing to informed decision-making. Team Eboss Media, Media Consultant and marketing Officer October 2018 – November 2021

Served as a pivotal link between the company and clients, overseeing the initiation and successful execution of events.

OKOME, JOSHUA OTHUKEMENA

5, Arumemi Lane off Thomas Animashaun, Surulere Lagos State.

+234 813-***-****, +234 818-***-****

ad1p8l@r.postjobfree.com

https://www.linkedin.com/in/joshua-okome

2

Proactively pursued new leads, employing effective follow-up strategies to convert them into qualified opportunities.

Utilized CRM tools for systematic lead and opportunity tracking through phone calls and emails, ensuring a streamlined and organized process.

Spearheaded comprehensive social media activities, ensuring a responsive and engaging presence across various social media platforms to cater to client needs and inquiries. Mesh kings Investments, Customer Service Representative November 2013 – December 2016

Efficiently manage a high volume of incoming phone calls, demonstrating exceptional communication skills and a focus on customer satisfaction.

Identify and assess customers' needs, cultivating sustainable relationships through open and interactive communication to foster trust and loyalty.

Successfully meet personal and customer service team sales targets and call handling quotas, ensuring consistent achievement of performance metrics.

Address customer complaints promptly, offering suitable solutions and alternatives within defined time limits. Vigilantly follow up to guarantee resolution and customer contentment. Education

Lagos State University, Lagos State, Mechanical Engineering BSc (Hons) November 2016 – July 2022

Second Class Honors.

Egan Grammar School, Lagos State, O level

September 2011 – July 2013

Certifications

National Youth Service Corps Certification (NYSC) – October 2023

Certificate in fundamentals of Software Development and Data Analysis (TIIDE Lab) – May 2023

Certificate in Career and Entrepreneurship Development (CIC Consult ltd) – October 2014 References

Available on Request

Contact this candidate