Customer Service Representative

ELIZABETH ROLDAN

Miami-Fort Lauderdale Area

*****************@*****.***

linkedin.com/in/elizabeth-roldan-63b1b8195

Summary

I am a fast learner and have a proven track record of success in both team and independent settings. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills Experience

Logistics Assistant

GFX Inc

Aug 2018 - Present (5 years 4 months)

Coordinate and track movement of goods through logistic pathways Review freight rates and other transportation costs to keep working costs low Prepare packages

Print labels

Schedule pick up for all pallets International and Domestic Sales Assistant

GFX Inc

Aug 2018 - Present (5 years 4 months)

Process orders when needed

Answer sales calls when needed

File documents and orders

Collect payment

Create invoices

Customer Service Representative

GFX Inc

Aug 2018 - Present (5 years 4 months)

Handle customer inquiries via email and chat, giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.

Screen calls to the designated office.

Collect payment when customers need to pay an invoice " Cash or Credit card" Skills

Microsoft Office • Microsoft Excel • Microsoft Word • Microsoft PowerPoint • Microsoft Outlook • Windows • NetSuite • FedEx • UPS Shipping • Customer Service ELIZABETH ROLDAN - page 1

Contact this candidate