Product Management Software Development

DOYEL GHOSHDUTTA

Wharton Product Management and Strategies Scrum certified CSPO

Delaware • Cell: 952-***-**** • Email: *.*****@*****.***

Professional Summary

•Over 15 years of IT experience with the last 5 years’ experience in Product Analytics, Solution design, UX Analytics, Prototype Design.

•CSPO Certified

•6+ years of experience in supporting Internal Audit.

•Completed Executive Education from The Wharton School of Business on Product Management and Strategies.

•Experience in creating PR-FAQ, Product KPI using Tableau, Concept Selection Matrix.

•Experience in building REST micro services using Spring boot framework.

•Experience with AWS S3, AWS Code Pipeline, AWS Beanstalk, Private Cloud like Cloud foundry.

•Experience in designing and guiding software team for maintaining infrastructure for applications in Private Cloud like Cloud foundry.

•Experience in leading teams using DEVOPS Jenkins/Jules pipelines for CICD process.

•Experience on complete software development life cycle with software development models like Agile, SAFE Agile Scrum Model, JIRA, Waterfall models.

•Experience in Solution Designing for new capabilities of online and mobile banking authentications and authorizations.

•Experience in Release coordination with Change Management and participated in Project Audit and Project Retrospective meetings.

•Proficient in Waterfall, Agile and Safe agile methodologies.

•Proficient in MDM, Data modeling and Data Governance.

•Mentoring and ambitious to train the teams and conduct technical trainings and sessions.

•Experience in multiple migration projects.

Legacy to new technology migration.

Platform version upgrade migrations.

•Experience in Finance and Insurance Product Analytics.

•Experience in vulnerability management and resolutions for an application.

•Experience in creating external Hive tables on HDFS entities and creating pipelines to load data into Hadoop.

Skills

Project/Product Management Tools: MS Project /Integrated Project Management/MS Power App/Tableau/ Jira/Balsamic Wireframing

Programming Language: Java Sprig framework, JSP, REST, SOAP, Reactive CRUD, Shell Scripting, SQL, Java/Spark

Database: Oracle 9i/10g/11g, Cassandra, AWS S3, Hive

Datawarehouse - Teradata

Tools: Eclipse, ITSM, IntelliJ, Service Now, Teradata SQL Assistant, TOAD, Harvest, HP Quality Center, Putty, PowerCenter SQL Developer, Control M, Bit bucket, Jenkins, Jira, Git, VS Studio Plant UML for design, Giffy for design

Operating Systems: Windows 10, NT, XP, UNIX, Linux.

Platform: Private cloud, AWS EC2 and Lambda, Redis Open Shift Kubernetes, PingFederate, Ping Access, Twilio, Apigee

Monitoring Tools – Dynatrace, Splunk, Humio, Log Scale

Team Collaborations:

Brainstormed development team evolution strategy and deployed best practices such as Peer code review, Peer programming, weekly 1:1 meeting.

Defined project skill sets in line with methodology and drove Data Warehouse sessions to appraise the team.

Encouraging Peer to Peer appreciation in system and constructive Retrospective meetings at end of sprint to make the upcoming sprint better.

Client Interface:

Improved client relationships and project predictability through shared business and technical perspective, Risk assessment, Use Case analysis, Transparent business-aligned development efforts and time boxed delivery.

My prior technical background has helped in every step to meet client expectations and build a strong relationship between customer/stake holders with technology team.

Created Concept Solution Matrix for Product solution in triple diamond model.

Requirement clarification and consultation in Agile Product Development life cycle.

Created PR-FAQ for new products and product improvements and shared with customers and stake holders.

Created Product KPI for executive team decision making.

Consulted and supported in creating Product Prototypes to review with customers and stake holders to get approval on design and planning for implementation.

Technical Product Management:

End to End designing and planning for seamless execution of application migration projects from open shift 3 to open shift 4 platform with sharp deadlines from vendors.

End to End designing and planning for seamless execution of platform and application migration from ping identity and ping access 7.1 version to 10.5 version with JDK upgrade from 8 to 11.

End to End designing and planning for seamless execution of legacy to modernization of credit risk, card issuing and transaction ETL logic from Informatica and Abinitio to Java Spark to load into Teradata.

End to End designing and planning for seamless execution of legacy mainframe to Linux platform for a retail customer for their Cost and Sales data warehouse reporting systems. This migration involved all the batch jobs executing with Mainframe code using Teradata utilities like BTEQ, Fast load, Multiload, Fast Extract processes to Linux using shell scripting.

License and Certificate:

1)AWS Cloud Practitioner certified –

https://www.credly.com/badges/ba519e1b-f7bf-476c-a1ef-db17c515c753/public_url

2)JP Morgan CICD process

3)

3) Wharton Executive Education – Product Management and Strategies

4)Scrum Alliance certified Product Owner:

Work History

PNC Bank - Remote Feb 2022 – May -2023

SFL (Security Fabric Layer) and IAM (Identity Access Management)

Role/Responsibility: Digital Identity Technical Product Lead / Product design

Migration project, Solution Designing, Code review and mentoring, Incident resolution, Code standardization,

Part of product squad for decisioning on new intakes. Analysing and create use cases for new mobile and online banking First factor and Multi Factor authentication and authorization capabilities.

Consult and Support Product Squad and Agile Team to create prototype and implement for Device registration and Device binding products for mobile banking users. This product will provide high security to mobile banking users and there will be device registration and verification protocol being added to protect from fraudulent activities.

Consult and Support Product Squad and Agile Team to create design and implement multifactor authentication for international phone numbers which is less than 10 digits mobile numbers and international country codes. However, some of the sanction countries will be excluded in the process.

Consult and Support Product Squad and Agile Team to create design and implement the analysis on setting up push notifications for workforce authentications.

Created Concept Solution Matrix for Product solution in triple diamond model.

Requirement clarification and consultation in Agile Product Development life cycle.

Created PR-FAQ for new products and product improvements.

Created Product KPI for executive team decision making.

Lead team for using wireframing to create Prototype for authentication applications.

Experience in supporting Internal Audits.

JP Morgan Chase - DE Aug 2018 – Feb 2022

Project: CIB Tech

SMB under Payment Tech

Role/Responsibility: Sr Technical Product Specialist

Design and developed new backend services using REST API for small business payment terminals.

Backend service development and implementation for payments, receipts and preferences using chase owned terminal for small business owners.

Consult and Support Product Squad and Agile Team to create design and implement Payments and Receipt system for Chase Payment Terminal for Small Business Owners.

Consult and Support Product Squad and Agile Team to create design and implement the analysis on setting up event protocols for setting up SMS receipts.

Created Concept Solution Matrix for Product solution in triple diamond model.

Requirement clarification and consultation in Agile Product Development life cycle.

Created PR-FAQ for new products and product improvements.

Created Product KPI for executive team decision making.

Lead team for using wireframing to create Prototype for Payment terminals.

Experience in supporting Internal Audits.

Project: CCB ADE Card

Credit Card Processing and Issuing System

Role/Responsibility: Technical Product Solutioning

Consult and Support Product Squad and Agile Team to create design and implement new credit card issuing batch process.

Consult and Support Product Squad and Agile Team to create design for Migration of legacy transformation logic in inhouse framework written in Java/Spark to load in Teradata for analytics.

Vulnerability management

Consult and Support Product Squad and Agile Team to create design and implement application design and implementation with AWS S3 storage.

Consult and Support Product Squad and Agile Team to create design and implement to customize the details and display of Chase credit card offer details which increases Chase credit card business by 30%.

Experience in supporting Internal Audits .

[Maternity break 2017-18]

First Niagara Bank, Pittsburgh, PA Jan 2013 – Nov 2016

Role / Responsibility: Technical Product Analyst

Senior developer and analyst of huge migration project from legacy mainframe system for Retail Banking to Open source on Linux platform.

220 batch jobs and backend processing related to them required migrations and up and running in new platform with better latency.

The Hartford – Hartford, CT Feb 2011 – Dec 2012

Role / Responsibility: Sr Data Analyst

Senior Developer and Analyst to maintain HR and Finance data warehouse applications and add new capabilities.

Tata Consultancy Services, India and Aug 2007 – Feb 2011

Role / Responsibility: Data Analytics / Datawarehouse Specialist

Contracted SUPERVALU Inc for building solutions for their Cost and Sales system and Point of Sale system.

Successful execution and guided Team for extensive migration projects from Mainframe system to Unix and Teradata.

Tech Mahindra, India Aug 2004 – July 2006

Role / Responsibility: Software Trainee Associate

Education

•Bachelor of Engineering: Electronics and Computer Engineering, Kalinga institute of Technology and Science (Deemed University – 2000 - 2004)

•Executive Education Product Management and Strategies, Wharton School of Business, UPenn (July 2023 – Oct 2023)

•Certifies Scrum Product Owner – Scrum Alliance

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