Customer Service Data Entry

RENE’E L. SILLS

****Pembrook Drive

Columbus, GA 31907

**********@*****.***

706-***-****

SKILLS

Typing (50 wpm) Retail sales, POS Customer Service De-escalation Nature teaching Team player

Data Entry (8000-12000) Sales/Product knowledge Cashier Proficient computer skills Problem solver Inventory Hospice Diet and Nutrition Home healthcare

Punctuality Attendance CPR

WORK HISTORY

Personal Assistant, 02/2011 to 04/2019

Lawrence Inc.– Columbus, GA

● Excellent childcare services.

● Maintain 90 percent of business and personal transactions.

● Achieved positive and professional goals.

● Five line-telephone system.

Office Assistant, 03/2009 to 08/2010

Tyson’s check cashing, Philadelphia, PA

● Check cashing

● 500 daily incoming telephone calls

● Created a 10,000 document filing system.

● Customer service

Pg -2-

Recruiter, 07/2007 to 02/2009

Focus Pointe Global - Philadelphia, PA

● Recruited doctors and nurses for paid focus groups

● Multi-line telephone systems

● 10 to 20 production reports, daily

● Doctors and nurses issues handled in a gracious manner and in accordance with company’s policies.

Teacher/Naturalist/Guide, 03/2003 to 08/2006

Awbury Arboretum, Philadelphia, PA

● Taught educational programs to school-aged children and the general community.

● Lessons included: history, science, biology, and math in an in/out door environment.

● Introduced various learning styles to children from ages 1-year-old to 14 years old.

● Maintained lessons aligned with local and state curricula. Patient coordinator, 08/1996 to 12/2002

Leafstone Hospice Program, Philadelphia, PA

● Hospice/managed care.

● Helped family members cope with the terminally ill.

● Coordinated 15 patient’s activities each day.

● Performed daily patient vitals.

EDUCATION

Degree, Pre-nursing

Georgia Military College, Columbus, GA

Certification, Business

Columbus Technical College, Columbus, GA

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