Bryan Miller

Chippewa Lake, Ohio ad1p3u@r.postjobfree.com 330-***-****

Retail Management

Summary

Ten plus years of successful Retail Management. Increased sales and customer traffic through creating a friendly shopping experience. Providing a comprehensive training program for all employees to instill quality customer service skills.

Skills

People Management

Adaptability

Business Awareness

Attention to Detail

Customer Service

Sales Leadership

Recruiting

Staff Training

Vendor Relationship Development

Inventory Control

Professional Experience

Walgreens Medina, Ohio

Management Training Program

The Cigarette Outlet Barberton, Ohio

General Manager

Exceeded sales forecast by approximately 180K annually for 12 consecutive years

Generated annual budget with cutting costs by 10% through analysis of sales and customer data

Launched seasonal sales campaigns through local advertising, redecorating, and referral incentives

Won top overall store sales within the Akron area, acknowledged by Corporate owner

Increased sales 10% through restructuring merchandise flow and promoting product awareness

Hands on training for new hires, ensuring guidelines and policies were administered

Medina Food Corporation Wendy’s Franchise Management

General Manager

Promoted to General Manager in 18 months with 1.2 million annual sales

Upgraded Corporate Service standard levels from D to A in 12 months’ time

Responsible for 40 direct reports, utilizing corporate training procedures and schedule of over 18000 labor hours, depending on previous sales patterns

Purchasing Agent for perishable inventory, staying within budget and meeting business demands

Nortons/Pazzo’s Restaurant

Only employee promoted from server to General Manager in company history, spanning 7 management changes

Helped to transition restaurant from Bistro to Italian full service, taking on all management duties including vocal performance.

Civic Contribution

Participate in several local talent and charitable opportunities

Education

Akron University completed all basic courses to support Music Education degree

Wendy’s International Food Safety Management Courses as required by State of Ohio

Kent State University Undergrad studies in Vocal Performance and Music Education

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