Savka Raca

952-***-****

ad1p23@r.postjobfree.com

Summary

As an experienced professional with a diverse skill set and a keen eye for quality standards, I possess a proven track record of success in problem-solving and time management. I thrive both independently and as part of a team, consistently demonstrating adaptability and a natural passion for continued growth through the adoption of new technologies and skill development. Through my unique combination of expertise and dedication, I am well-equipped to deliver exceptional results for your organization. Professional Experience:

Minnesota E-ZPass - Golden Valley, MN 10/2021 - 10/2023 Customer Service Fulfillment Associate

● Fulfillment of tag and supplies requests

● Maintenance of spreadsheet for pick-up tag requests

● Mass printing and folding of informational materials

● Assembly of information packets including brochure, map, agreement, customer profile letter, FAQs

● Removal of unused dual lock tabs from returned customer tags

● Testing of new tags to verify functionality

● Importing new tags into system inventory

● Maintains storage of tag inventory

● Delivers mail tubs to and from mailroom

● Breaks down and recycles shipping materials

NVE - Eden Prairie, MN 07/2010 - 10/2023

Quality Control

● Microscopy quality inspection

● Data entry

Classic Cleaning & M&M Business Enterprises Inc – Buffalo/Burnsville, MN 2008-2023 Senior Cleaner

● Responsible for cleaning services in residential and commercial properties.

● Developed and implemented cleaning schedules and quality control procedures, resulting in client satisfaction.

● Improved cleaning techniques, safety protocols, and customer service standards.

● Coordinated with clients to understand their specific cleaning needs and ensured these were met on every visit.

● Successfully resolved customer complaints and issues, maintaining a high customer retention rate. Emplast Inc. - Chanhassen, MN 11/2000 – 05/2005

Line Lead, promoted from Machine Operator

● Trained new employees

● Scheduled employees to ensure proper coverage

● Inspected of lines for efficiency

● Performed final inspection on all products

● Operated various manufacturing machines

● Operated plastic injection molding machine

● Cut, trimmed, and sorted parts from the molding machine

● Packaged and labeled merchandise, then wrapped and palletized for shipment Certifications

● Forklift

● Fulfillment and Inventory Management Certification

● Safety and Environmental Compliance Certification

● Printing and Copying Equipment Certification

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