NEEL DESAI

ad1p0s@r.postjobfree.com 732-***-**** [LinkedIn]

Education

Rowan University Glassboro, NJ

Bachelor of Science, Management Information Systems May 2023

GPA: 3.7

Professional Experience

Cobblestone Software Lindenwold, NJ

Implementation/Customer Success/IT Product Coordinator December 2021 - September 2023

•Configure and optimize system demos through direct engagement, ensuring customized solutions according to client requirements.

•Foster strong relationships through collaboration with clients, team members, and supervisors.

•Manage client interactions by scheduling meetings and conducting follow-up communications to ensure optimal system performance.

•Continuously update skillset to adapt to new software enhancements.

•Maintain detailed meeting notes to provide actionable insights and actions plans for clients.

•Utilized SharePoint to architect a comprehensive Intranet, incorporating a range of web parts, documents, and subsites.

•Helped contribute to company knowledge bases to update and inform customers of new features and system capabilities.

Relevant Coursework and Skills

Programming Language/Skills: Power BI (Proficient), Power Apps, SharePoint, MS Project, Microsoft Suite, Microsoft SQL (Beginner), Microsoft Access (Beginner)

Related Coursework: Project Management, Systems Analysis and Design, Management Information Systems, Design of Database Systems, Principles of Information Security