JEANNE

BISHOP

CREDIT COLLECTIONS

MANAGER

CONTACT

@ 512/902-1996

* ad1ozh@r.postjobfree.com

* ***** ****, ** *****

SKILLS

« Employee Scheduling

« Sales Expertise

« — Staff Training

* Client Account Management

* Risk Management

¢ Verbal and Written Communication

Market Growth

« Sales Team Development

¢ — Profit and Loss Accountability

* Staff Development

* Program Development

* — Cross-Functional Team Management

* Profit and Loss

« Product Analysis

¢ Problem Resolution

« — Troubleshooting Expertise

¢ Vendor Partnerships

¢ — Client Relations

+ Organizational Restructure and

Change

e = Top Talent Recruiting, Hiring and

CAREER OBJECTIVE

Adaptable professional with experience in safety training, surveillance,

and leadership. Frequently praised as results-oriented by peers, can be

relied upon to help your team achieve its goals.

Highly motivated and detail-oriented professional with expertise in data

analysis, project management, and process improvement. Adept at

troubleshooting and resolving complex issues. Skilled in developing and

implementing innovative strategies to reduce costs and increase

efficiency.

EXPERIENCE

January 2023 - Present

Skip tracer,office GM

tadjusters, Austin, Texas

« — Utilized creative problem solving skills when faced with challenging situations

during skip tracing efforts.

+ Interpreted legal documents related to judgments, liens, bankruptcies and other

matters that can affect a person's ability to pay debts or be located by creditors.

January 2005 - January 2021

Owner/Operator

Recoveries unlimited, Round rock, TX

Skip trace,negotiate payment arrangements,collect payments,pick up collateral without

positive resolution.billing.Training collectors,keeping positive relationships with

leinholders by updating accounts,or in person conversations to avoid confusion.96%

positive resolution

April 2004 - January 2008

District manager

Rent America, Austin, Tx

Oversee operations at 9 Texas stores,hire and train collection

personnel,managers,sales people.Inventory regulation at 9stores.Examine daily reports

from stores to watch for irregularities in daily sales and collections.

EDUCATION

August 1982

High School Diploma

Riverdale Port Ryvron I!

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