Restaurant Manager High School

Cherie VanHorn

*** ******** **, *******, *******, United States, 334**-***-***

*********@*****.***

graduated from John I Leonard high school

Professional Experience

Lindburgers January 2020 - Present

Restaurant manager

e Agreeing and managing budgets.

e Creating staffing rotas.

e Planning menus.

e Ensuring compliance with licensing, hygiene and health and safety legislation.

e Promoting and marketing the business.

e Overseeing stock levels and ordering supplies.

e dealing and meeting all customers needs

Metro Ford of Oklahoma City July 2018 - May 2019

BDC/sales

Made sure customer received all the information needed to purchase a vehicle. Including credit

application, price of vehicle, pictures of vehicle, Carfax, Bill of Sale and/or any other information

needed to complete deal.

Received full managers access on VinSolutions.

Averaged 80 shown appointments per month.

Averaged 30 sold appointments per month.

Provided oversight and safety net services to each Internet and Floor salesperson for their leads,

appointment and sales.Created and maintained a process driven machine in the BDC (Business

Development Center)

Directly responsible for maximizing sales, return on leads and profitability of the BDC to agreed

levels of performance and productivity.

Collected and analyzed metrics and reports utilizing an automotive CRM.

Responded to customer inquiries with above average results for appointments set, show room visits

and sold units.

Set all the appointments via email, telephone or text.

Made assure all scheduled appointments are solidly confirmed.

Constantly update and purify customer records

Education

John I leonard

Key Skills

e Have demonstrated excellent performance and productivity in areas of operations and customer

service. Skills that contribute to my accomplishments include detail oriented, multi-tasking and

time management. Consistently exceeded store and profit budgets which resulted in increased

sales and customer satisfaction. Looking to grow with a company that will utilize my experience

and encourage ongoing development.

Contact this candidate