STEPHANIE MAGZAG

PROFESSIONAL SUMMARY:

Information technology professional highly experienced in project leadership, business analysis, software development with expertise in mainframe solutions using the full software development life cycle.

Demonstrated strong analytical and technical problem solving skills; highly detail oriented with emphasis on quality. Effective organizer with excellent written and oral communication skills in both technical and business areas.

A proven leader with the ability to interact with all levels of management and staff. Consistently shows a willingness to learn and improve technical skills as well as to expand business knowledge.

Areas of Experience:

Project Management Business analysis Account Management

Team leadership Requirements gathering Data analysis

System analysis Software development Software testing

Trouble shooting Problem solving User acceptance testing Quality control testing Application support Documentation writing

Technical Skills: Microsoft Office (Word, Excel, Powerpoint, Project, Visio, Outlook), COBOL, CICS, DB2/SQL, MVS JCL, VSAM, TSO, Syncsort, File-Aid, Xpediter, Changeman

PROFESSIONAL EXPERIENCE:

VERITAS TECHNOLOGIES, Lake Mary, FL August 2018 – June 2019

Renewal Account Manager

Responsible for generating renewal revenue in a defined territory. Retain renewals and upsell to increase revenue in large enterprise and commercial accounts.

Identify/communicate risk within the business as well as close business that is complex in nature.

Collaborate with various organizations, internal and external, including Veritas Partners and Distributors.

HSBC TECHNOLOGY AND SERVICES, Bridgewater, NJ February 1998 – March 2006

Consultant, Business Systems

Project leader coordinating all functions of the project team for a mainframe-based middleware system for the bank’s private label credit card business.

Analyze business requirements, document technical requirements, delegate and execute tasks as well as provide leadership to team members with emphasis on quality.

Coordinate all meetings and activities with team to ensure requirements were accomplished, all phases of testing performed and completed, and programs were successfully implemented without issue.

Senior Programmer Analyst

Gather, analyze and document business and technical requirements for various projects for a private label credit card system and credit insurance system.

Code, test, and document batch and online programs.

Participate in data mapping as needed for conversions and mergers of systems.

PRUDENTIAL SECURITIES, INC, New York, NY 1995 – 1998

Senior Programmer

Lead programmer for a financial advisor system. Responsible for all user requests, enhancements and maintenance of daily and monthly batch programs. Assist project manager in prioritization of tasks, meeting all deadlines in a demanding environment.

CHUBB COMPUTER SERVICES, Jersey City, NJ 1993 -1995

Programmer Consultant

Assigned to a programming position at Pershing, division of Donaldson, Luftkin & Jenrette. Activities include coding, maintaining, and testing batch programs for an NDM transmission system. Support transmission of critical trade data to various correspondents via NJE/NDM software.

BENEFICIAL MANAGEMENT CORPORATION, Peapack, NJ 1991 - 1993

Programmer

Designed, coded and maintained new and existing programs and batch jobs for a credit insurance system. Developed strong analytical and problem solving skills by identifying/resolving potential program bugs and production issues.

UNIVERSAL BUSINESS AUTOMATION, Montville, NJ 1988 - 1991

PC Support Specialist

Installed and maintained PC hardware and company developed software for accounts payable and general ledger applications. Trained and advised clients on use and care of equipment and software systems. Consistently demonstrated excellent troubleshooting abilities.

EDUCATION:

THE CHUBB INSTITUTE, Parsippany, NJ 1991

Certificate in Computer Programming (COBOL, Assembler)

RIDER UNIVERSITY, Lawrenceville, NJ 1988

Bachelor of Science in Computer Science

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