Administration Data Entry Expert

Alison Omega

Phone: 714-***-****

Canterbury Dr Cypress, California 90630

E-mail: ***********.***@*****.***

Skills

Business Development Consulting

Operations Management Business Administration

Business Planning Sales/Client Services

Work History

2017 - 2020 Managing Director

Delonix Marketing Corporation

• Spearheaded successful business development initiatives aligned with company's strategy and core competencies.

• Monitored office workflow and administrative processes to keep operations running smoothly.

• Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.

• Developed and implemented strategies to provide high-quality, creative and integrated business services.

• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

• Delivered leadership to executive team dedicated to driving ambitious targets with well- orchestrated plans.

• Negotiated new annual contracts and service agreements with vendors to achieve prime pricing. 2012 - 2017 Director of Sales & Client Services

Delonix Marketing Corporation

• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.

• Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.

• Prepared sales presentations for clients showing success and credibility on how to manage virtual personnel

• Communicated product quality and market comparisons by creating sales presentations.

• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

• Increased annual sales volume within 12months from start of operation by 30%

• Closed average of 30 sales each quarter.

2010 - 2012 Office Manager

PS Consulting Pty Ltd

• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.

• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

• Developed standard operating procedures for all administrative employees.

• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

2009 – 2010 Business Development Head

QUALFON Cebu Site

• Generated leads for telecommunication account supporting Sales Development team in US.

• Developed opportunities to a level where a senior sales member can quote and close business.

• Achieved and exceeded KPIs based on calls made and passed on to the team. 2007 - 2009 Office and Sales Manager

Sport Leisure Trading LLC Australia

• Increased sales volume by expanding product line to new retailers, including warehouse clubs and natural food chains.

• Organized promotional events and interacted with community to increase sales volume.

• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

2004 - 2007 Call Center Customer Service Leader

Skycom Communication, Dubai, United Arab Emirates

• Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.

• Educated customers on current promotions, upgrades or new offerings available under current plan.

• Documented and detailed calls and complaints using call center's CRM database and led a team of 60 agents for booking and customer support

Education

1998 - 2003 Bachelor of Science in Office Administration University Of San Carlos - Cebu Philippines

Character References available upon request

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