Sales Associate Customer Relations
Resume:
Stephen D. Wall
Albemarle, NC **001
************@*****.***
Qualifications & Skills:
- Exeprience on many types of registers, point-of-sale software and PC hardware. Excellent communications skills, good at customer relations.
- Exhaustive knowledge of materials, fasteners, rope/cable, pipe, cable, fiitings and coatings. Understanding of chemical interactions, reactions, compatabilities of additives, hardeners, sealants
- Maintenance, diagnosis, and repair of lighting, conveyor, process and packaging equipment including VFD and servomechanism controls, optical sensors and logic controllers, contactors and relays.
- Planning, prewiring, installation, integration, maintenance and repair of telcom, network, satellite, commercial & residential audiovisual, security cameras, lights, and sensors in Marine, Residential, and Warehouse environments
Employment & Experience
Lowe’s Home Improvement Wharehouse seasonal associate
March 2017 – July 2017
SynergyLabs, LLC plant maintenance, fabrication, and repair
January 2015 – January 2016
ACE Hardware sales associate
August 2013 – January 2015
Carrabba’s Italian Grill host
December 2012 – June 2013
Offerdahl’s Café’ Grill host, cashier, prep/cleanup
December 2011 – August 2013
Meenco Media A/V installer/technician
November 2009 – January 2016 (on and off)
Technosystems A/V installer/technician
September 2009 – October 2009
- Installed Pro video matrixes, displays, projectors, Bose systems in a cruise ship.
Mastec Advanced Technologies DirecTV installer/technician
July 2008 – September 2009
- Installed and repaired Home and commercial dishes and boxes, expanded existing systems
Tek Systems : WMS deployment & operations engineer
April 2008-July 2008
- learned about “cellular-at-sea” while working (as a hireable temp) for Wireless Maritime Service in Miramar, FL
- Studied Autocad files from shipbuilders, determined proper placement of repeater antennae, RAUs, routing of fiber optic trunklines to servers.
- Inspected, documented, submitted proposed changes to partially completed installations, interfaced with representatives of installing contractors
- Used Bitmaps, Excel, Visio, to produce easily-understood diagrams for corporate digestion, long-term record-keeping
- produced custom power and data cabling for rack elements, submitted reports on tools and materials needed for continued production.
Wall Engineering : Consultant, Technical Advisor, and Turn-key Installer, Fort Lauderdale based
June 2006 – March 2008
- Assessment of existing systems and needs of new customers for upgrade, expansion, or augmentation
- Analysis, termination, connection, and completion of those systems left unfinished by previous contractors
- Finding and eliminating sources of analog and/or digital noise
- Experience includes (but is not limited to) Inverters, Inductors & other noise suppressors, GPS, Radio, NMEA and network peripherals, network & non-network cameras, DVRs, Audio-Video sources, receivers, remotes, powered and passive baluns, repeaters, video scaling devices, CRTs, Plasma and LCD displays, amplifiers, speaker selectors and controls, A/V matrixes, and projectors.
Clients Included:
- Global Satellite USA, Fort Lauderdale based, Global Presence. Satellite telecommunications and internet, Navigation, Tracking and Security
- JAB Technologies, Fort Lauderdale based, Nation-wide presence, unfortunately now defunct. High-end A/V, Home automation, etc.
- Wall Design, Fort Lauderdale, FL: Custom window treatments and shelving, lighting, digital dimmers and other simple retrofits
- A&R Wholesale, Coconut Creek, FL/Grand Prairie, TX: Traveling “fixer” and consultant for luxury whirlpool bath manufacturer
- HDAVhomes.com, Fort Lauderdale, FL: final installation and integration of speakers, controllers, faceplates, cameras, DVRs, and telcom/datacom
- CABI Developers, Miami Commercial MDUs: install and repair of electrical conduit
- Hotwire.com, low-voltage installs and alterations on as-needed basis for Miami-based subcontractor
- VuTouch Media, “fixer” and customer’s-hand-holder for Fort Lauderdale-based commercial and residential Audivisual contractor
Smith Maritime First Mate
2004-2006
Green Turtle Kids d.b.a. My Gym child exercise class instructor
2003-2004
Tangerine Inc medical sales assistant
2002-2003
North Bank Towing d.b.a. Odyssea Shipping First Mate
2000-9/11/01
Epic Divers and Marine First Mate
Cudd Pressure Control First Mate
Bay Towing First Mate
Tidewater Marine Co. A/B deckhand, First Mate
Trico Marine Operators O/S deckhand
Education, Training & Self Improvement
1991: Associate of Arts, Santa Fe Community College Gainesville. FL
2001: Captain, 1600 gross tons or less, upon the oceans USCG# 896143 (mariner # 2315855)
2011: Certified Nursing Assistant, Wilkes Community College (Florida cert.# 231142)
2016: Emergency Medical Technician (NC#P117859, NR#E3289063)
Additional Qualifications and Experience:
Radio Operator (FCC#MP-GB-049186)
TWIC holder, passport#C02358087
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