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Service Representative Technical Support

Location:
Birmingham, AL
Salary:
60,000
Posted:
December 04, 2023

Contact this candidate

Resume:

Lorenzo Davis

Birmingham, AL *****

ad1ox4@r.postjobfree.com

+1-205-***-****

Authorized to work in the US for any employer

Work Experience

SSR

IBM - Birmingham, AL

November 2021 to Present

• Responsible for intel server, networking, and storage

• Responsible for on-site installation, maintenance, and repair of IBM and multi vendor systems components, including hardware, networking products, software, and operating systems in a data center environment.

• Advise clients of preventive maintenance, configuring, operations, and environmental factors that may impact product performance or impair the clients IT operations

• Perform service activities such as systems assurance, systems levels-problem determination, discontinuance and relocation of IBM and non IBM systems and products

• Ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client accounts

Systems Service Representative

IBM - Birmingham, AL

Present

Bulk Salesman

BUFFALO ROCK - Birmingham, AL

June 2019 to October 2021

Create orders for large companies using digital technology. Make sure products are in chronological order and rotated if needed. Make sure storage is neat and clean

Bulk Salesman

COCA COLA - Birmingham, AL

April 2014 to May 2019

Create orders for large companies using digital technology. Make sure products are in chronological order and rotated if needed. Make sure storage is neat and clean

Field/prep Technician

MINERAL LABS - Birmingham, AL

December 2013 to March 2014

Coal preparation and field extraction

Collected (Metallurgical / Petrochemical) coal and coke Prepared sample for laboratory analysis

Received, inspect, sort and label client samples

Field/prep Technician

SGS NORTH AMERICA - Birmingham, AL

February 2008 to February 2013

Coal preparation and field extraction

Sort, weigh, crush, pulverize, split, and screen samples for preparation as required Performed barge drafts on ship vessels containing coal and coke samples Performed visual identification of samples to determine its grade Performed quarterly equipment inventory and maintenance schedules Prepared weekly and monthly composites as mandated by management Education

COMPUTER RELATED

HUFFMAN HIGH SCHOOL - Birmingham, AL

Skills

• SKILLS & ABILITIES

• Wide experience in a variety of types of physical labor

• Physical stamina for performing strenuous and repetitive tasks

• High ability to follow written and oral instructions

• Strong basic mathematical skills

• Excellent grasp of safety guidelines for a variety of job contexts

• Good oral and written communication abilities

• Basic Math

• Laboratory Experience

• Merchandising

• Driving

• Sales

• Customer service

• English

• Computer Skills

• Quality management

• Manufacturing

• Quality Assurance

• Microsoft Excel

• Microsoft Word



Contact this candidate