MUSKAAN JAIN

**** ****** ***, **********, ** ****3 ad1oue@r.postjobfree.com linkedin.com/in/jainnmuskaan/ 412-***-**** EDUCATION

University of Pittsburgh – School of Computing and Information Pittsburgh, PA Master of Science in Information Science GPA – 3.781/4 December 2023 JK Lakshmipat University – Institute of Engineering and Technology Jaipur, India Bachelor of Technology in Computer Science and Engineering GPA – 8/10 July 2021 RELEVANT EXPERIENCE

University of Pittsburgh Pittsburgh, PA

Associate QA Analyst September 2022 – Present

• Refined software quality by automating testing with Provar, reducing regression errors by 40%, and ensuring 100% consistency across different testing environments, leading to more reliable and efficient functionality verification.

• Partnered with the development team to streamline Integration Testing in recent software rollouts, achieving seamless functionality across components and improved system performance evaluations, resulting in a 20% improvement in load and stress handling.

• Optimized team collaboration and project efficiency through active participation in Scrum activities and utilization of Azure DevOps for version control and Kanban board for task management.

• Implemented an efficient automation solution, reducing the creation time of macro templates in Salesforce by 50%, and fortifying test steps with added assertions and connections, enhancing macro execution accuracy and reliability by 30%.

• Devised and executed test plans, increasing coverage by 35%, and conducted manual testing across Staging, Test, and Production environments. This approach identified and validated 150+ features, cut software problems by 20%, pinpointed defects, and ensured full compliance with end-user requirements. Cognizant Technology Solutions Chennai, India

Programmer Analyst January 2022 – July 2022

• Executed comprehensive load testing on an e-commerce website, using Apache JMeter and LoadRunner, achieving the simulation of 10,000 transactions per minute, adding performance stability.

• Analyzed results across multiple websites, pinpointing areas for refinement, and recommended improvements to boost user experience. Also used Confluence to streamline documentation of testing procedures, issue tracking, and team collaboration.

• Produced comprehensive Test Reports, documented results, and maintained detailed records in JIRA resulting in effective communication with the development team, leading to quicker identification and resolution of defects and issues. InfoAxon Technologies Noida, India

Solution Developer May 2021 – January 2022

• Actively Collaborated with diverse teams to bolster our social media strategies, co-creating and rolling out data-driven approaches that significantly amped our social media engagement and growth metrics.

• Integrated seamlessly with Twitter, Facebook Graph, and LinkedIn APIs to enhance data extraction processes, expediently retrieving key engagement metrics such as comments, likes, and shares.

• Analysed the vast reservoir of social media data to extract profound insights, revealing pivotal trends and user behaviors, thereby equipping the marketing team with actionable knowledge.

• Tasked with managing a growing database, I populated it with freshly extracted social media data, ensuring meticulous storage and organization, and setting the foundation for in-depth analysis. PROJECTS

User Activity Analysis with Apache Cassandra: Capturing and Analyzing Website Metrics April 2023

• Implemented a data analysis system utilizing Apache Cassandra, capturing, and analyzing essential user activity data such as hits, logins, URLs, and IP addresses, leading to actionable insights for website optimization.

• Engineered query-based operations in Cassandra to extract vital metrics like total hits, specific IP address interactions, and image download counts, empowering data-driven decisions for website optimization. SKILLS

Programming Languages: Python, R, Java

Database Tools: SOQL, MySQL, MS-Excel, Salesforce Data Loader Web Technologies: HTML, HTTP, JSON, XML, REST APIs Software Testing Tool: Provar, Apache JMeter, LoadRunner API Testing: Postman, Swagger, Insomnia

Automation Testing: Selenium, TestNG, XPath

Test Documentation: Test Plan, Test Cases, Checklists, Use Cases, Bug Reports, Defect Management, Test Reports, Software Methodology: Agile (Scrum and Kanban), Test Driven Development (TDD), Behavior Driven Development (BDD) Bug Tracking System: Jira, Bugzilla, Trello, Azure DevOps Testing Methodology: Functional Testing, Manual Testing, API Testing, Debugging, End to End Testing, UAT, System Testing, Volume Testing, Regression Testing, Integration Testing Misc.: Salesforce FormAssembly Forms, Salesforce Macros, Salesforce Developer Console, Salesforce CLI, Chrome DevTools, Web Developer tool, Docker, Cassandra, MapReduce, Git, GitHub

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