Customer Service Store Delivery
Resume:
Kisha Williams
**** ******* ******* **** *** D
Columbia, SC 29203
I am a fast learner willing to learn anything and love meeting new people. I am looking to start my career in customer service. I love to be able to help someone else get the knowledge that I have been taught.
BlueCross BlueShield-Feb 2023-Sept 2023 processing Medicaid application
RedVenture-(work from home) January 2023: Making sure that the customer gets the best service that is in there are for their new location.
Shoe Show- May 2022-October 2022: Opening and closing the store. Hiring new people for the store, counting the inventory for the store delivery daily. Doing bank deposit and the pickup when needed.
Rainbow Clothing Store March 2022-May 2022: Opening inventory and price tagging product and security tag merchandise. Putting out merchandise for customers to view and purchase.
Shoe Show October 2021-March 2022: Opening and closing store, inventory weekly, schedule weekly for all employees, bank deposit and pick-ups. Interviewing people for sale associate or higher positions as needed.
South Carolina Department of Correction March 2018-November 2021: I supervisor over 8 or more employees. I also assist 200 or more inmates. I handle complaints and concerns from inmates and employees. I also assist with daily cleaning and counting.
May 2017-Febuary 2018: Circle K- A gas station that is open 24 hours and I help customer with information about the area and product. I also do truck orders and bank deposits. I also coach new employees how to provide great customer service.
Nov 2016-Dec 2017: Auto Money Title Loan- Opening and closing loans for customers. Supervising over 4 people in an office. Setting goals daily and weekly to help build sales. Marketing in different areas.
Dec 2016- Feb 2017: Associate Asset Recovery- Assisting drivers with repossession of vehicles and putting them in the system to be picked up. Speaking with customer to help come to an understanding of making payments.
April 2015- Nov 2016: Days Inn of Florence- Providing customers with information about the hotel and the area. Checking customers in and out of the hotel. Providing them with great customer service
Aug 2010-Aug 2013: TeleperformanceUSA- Coaching and developing agents to provide great customer service to customer about their bill and any promotional offers. Monitoring calls as needed
Aug 2013-Nov2013: Churchs- Closing store and assisting customer with their orders to go and to dine into the restaurant.
May 2004-Feb 2010: Mcdonlads- Schedule crew members for the week and training them on the new product and how to be the best at customer service. Ordering truck orders for the location. Bank runs when needed.
Education: Darlington Adult Educational Center-2011 GED
ITT-Technical College-2015 Associate Degree in Criminal Justice
Strayer University-January 2021 to current
Reference:
Erica Hayes 325 Lockshire Road Columbia SC 29212 843-***-****
Angela Mack 843-***-****
Angela Nelson 803-***-****
Darris Harris 803-***-****
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