Store Manager Customer Service
Resume:
Kevin Harman
Aspiring fashion designer with years of retail management experience.
Looking to apply the skills I’ve learned through the years in a new and exciting role!
1562A Bogart Ave APT 3
Bronx, NY 10462
*************@*****.***
kghlingerie.wordpress.com/fashi
on-design-portfolio/
Experience
MadRag, Bronx,NY — Assistant Store Manager
August 2022 - Present
- Collaborate with store manager to manage one of the best-selling store locations in the country
- Ensure Customer Service, merchandising, operational standards, and Company loyalty initiatives are met through Company-defined processes. -Ensure that weekly markdowns, signage, and marketing align with merchandise placement.
-Having the primary responsibility of driving sales, and merchandising lingerie, plus and dressy departments.
-Complete sales transactions and preside over proper accountability at registers.
- Demonstrate initiative, teamwork, and ownership in every interaction. -Set the standard for visual presentation of the sales floor AMC Theatres, Bronx,NY — Crew Leader HR Department April 2019 - August 2022
- Accountable for on-boarding, training and development of all new employees
-Assist with creating weekly schedule & managing payroll for theater
-Lead team of crew members to ensure daily business operations go efficiently
-Count and distribute banks daily for concession stand, box office & guest services
- Responsible for opening and closing the business daily
-Excel in increasing customer loyalty membership sales & concession sales numbers
- Oversee line checks & stocking to ensure products are fresh, as well as training & execution of Health & Safety protocols.
Victoria’s Secret, New York, NY — Lingerie Supervisor August 2020 - November 2021
-Drive sales results and performance for the primary category of Victoria’s Secret Bras.
-Support and promote all brand initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing)
-Control day to day operational duties amongst sales staff
- Create processes or programs in the store that will drive sales and bottom-line profitability
-Function as the Customer Sales Lead, demonstrating the ability to coach associates and concurrently leading the customer experience through demonstration and selling.
-Source for open roles, screen candidates and schedule interviews for potential hirees Education
Westchester Community College, Valhalla, NY — AAS in Fashion Design & Technology
September 2019 - May 2022
3.03 cumulative GPA. Fashion Design club member.
Skills
-Fashion Design
-Garment Construction
-Visual Merchandising
-Business Operations
-Cash Handling
-Loss Prevention
-Retail Sales
-Customer Service
-Leadership
Awards
Under Fashion Club Lingerie
Design Scholarship
Competition
2019- Winner, recipient of
$3,000 scholarship
Nancy Jo Aebeles Honors
Scholarship
2020,2021,2022- Recipient of
$2,000 scholarship based on
academic performance.
Contact this candidate