.

.

Charlotte, NC ***** 912-***-**** ad1orz@r.postjobfree.com

NANA SANOU

Data Analyst

PROFESSIONAL

SUMMARY

Dedicated Data Analyst with over 6 years of experience and in-depth knowledge of business intelligence, financial analysis, manufacturing, and workflow analysis. Proficient in utilizing programming languages and visualization tools to extract, validate, process, and analyze databases to gain insight and optimize data-driven business decisions. SKILLS • Strong computer skills

• Written communication

• Analytics

• Verbal Communication

• Critical Thinking

• Detail- oriented

• Time Management

• Report Writing

• Statistical Analytic

• BI Reporting

• Teradata, Oracle, SAS

• Excel

• SQL

• Tableau

• Python

• Power BI

• SAP

• Salesforce

• Data integrity

• Prioritization

WORK HISTORY Armacell - DATA ANALYST 06/2022 to Present

• Utilize Python to Analyze databases to identify opportunities to implement new ways to improve processes, inform decision making, reduce risk, and drive outcomes.

• Prepare Weekly and monthly reports and presentations of financial information for assigned responsibility area, providing detailed analysis on a variety of key metrics.

• Collaborate with subject-matter experts to gather the appropriate information required for data collection and analysis, implement changes and updates business requirements.

• Assist in forecasting and analyzing performance of various business segments and distribution channels.

• Lead and manage cross-function between third-party systems and internal systems

(SAP) to ensure seamless data flow.

• Lead the implementation, configuration, and customization of Manufacturing and Workflow Dashboards utilizing Power BI.

CONVATEC - DATA ANALYST II 05/2020 to 03/2022

• Led the data collection, validation, reconciliation, migration & merger between SAP & AI system Emagia.

• Performed the monthly accounting close process, balance sheet reconciliations and journal entry postings.

• Assisted in performing financial analysis support including financial research, data reconciliation, invoice analysis, sales analysis.

.

.

• Created various financial reports by using SQL to extract, join and clean transactional data and invoice data.

• Prepared a financial reporting package for senior management encompassing financial statements, analysis reports, and KPI dashboards. VOLVO GROUP - DATA ANALYST/DEALER MANAGEMENT ANALYST 11/2019 to 03/2020

• Utilized Python to analyze inventory levels, demand patterns, and sales data to determine optimal stock levels, reorder points, and replenishment strategies.

• Generated regular and ad-hoc reports in Power BI to provide insights and recommendations to management.

• Collaborated closely with cross-functional teams, including purchasing, logistics, and sales, to ensure inventory needs align with business objectives.

• Identified and implemented process improvements to enhance efficiency in inventory management in SAP and reduce costs.

• Performed commercial analysis on suppliers’ data to develop more efficient processes and cost-effective solutions.

• Utilized SQL to join multiple inventory datasets from ERP systems to consolidate and reconcile into one report.

• Performed statistical analysis to develop accurate inventory forecasts to ensure stock availability while minimizing overstock or understock situations. NEWELL BRANDS - DATA ANALYST/CUSTOMER SERVICE ANALYST 04/2018 to 11/2019

• Researched and remodeled existing SOP & training guide and recommended efficient and effective techniques leading in the improvement of productivity by 20% in our claim department.

• Designed & supported a highly structured KPI dashboard with a real-time overview of each Team's metrics that boosted CSR's engagement & reduced micro-management.

• Increased overall customer satisfaction & engagement by 70% in a few months with a well-structured monthly survey and a social media proposal.

• Developed monthly claim & safety reports with Quality Team to aid in the improvement of product quality & the development of new concepts. NEWELL BRANDS - FRENCH CUSTOMER SERVICE REPRESENTATIVE 01/2017 to 04/2018

• Supported US & CA customers in French & English via email with general inquiry or warranty claim

• Processed an average of 60 claims/day in SAP & Salesforce and properly logged the claim reason to ensure accurate data collection.

• Recommended products to customers based on their needs.

• Nominated top performer for our beverage brand 10 months straight for best customer service & achieving 100% my monthly KPI/Metrics.

.

.

EDUCATION Georgia Southern University, Statesboro, GA International Trade, 2016

ISGE-BF, Ouagadougou

Bachelor of Science, Business Statistics, 03/2012

Contact this candidate