Lauren Conrad

ad1orb@r.postjobfree.com

831-***-****

Hard working, reliable and detail oriented. Looking to leverage 10+ years of customer service, sales, marketing, and excellent written and verbal communication skills.

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Experience

RTA Outdoor Living / Sales Administrator, Digital Marketing

JANUARY 2022 – PRESENT, REMOTE

●Increased follower growth on social media platforms by 60% each year through strategic growth strategies

●Encouraged engagement on social media platforms through thoughtful campaigns, resulting in a 95% increased engagement with their target audience

●Made data-driven decisions from creating and closely monitoring a detailed KPI report, showcasing the performance of both paid and organic campaigns

●Conducted research on audience segments, industry trends, and competitor activity to inform strategies

Iggy’s Alive & Cultured / Sales Administrator, Digital Marketing

MARCH 2019 – DECEMBER 2021, HYBRID / BAINBRIDGE ISLAND, WA

●Strengthened account management by organizing existing and prospective accounts into a CRM to establish more regular communication

●Built a social media strategy to create attractive and informative content, increase brand awareness and engage with the community

●Generated sales through Facebook Ads, social media and email campaigns

Mud Bay / Store Staff

SEPTEMBER 2017 - MARCH 2019, SEATTLE, WA

●Built long-term customer relationships by addressing customer concerns, demonstrated empathy and resolved problems regarding their pets on the spot.

●Determined customer needs by asking relevant questions and

listening actively to their responses.

●Provided an elevated customer experience to pets and their owners to generate a loyal clientele.

High Desert Food and Farm Alliance / Volunteer

JUNE 2015 - MAY 2018, BEND, OR

●Piloted a fresh food donation program encouraging farmer market attendees to purchase extra food from local farmers to be immediately taken to community food banks

●Instructed free culinary classes through Cooking Matters, for WIC and SNAP participants

Broken Top Bottle Shop & Ale Cafe / Front of House Manager

JUNE 2016 - SEPTEMBER 2017, BEND, OR

●Supervised, trained and developed team members in

accordance with the restaurant’s policies and procedures.

●Provided a high level of service to regular patrons and new guests alike

Thomas and Sons Distillery / Central Oregon Representative

SEPTEMBER 2015 - OCTOBER 2016, BEND, OR

●Nurtured relationships with local restaurant and bar owners to introduce spirits

●Collaborated with local bartenders to develop core and seasonal cocktails.

●Regulated inventory in the Central Oregon region.

Portland General Electric / Fisheries and Wildlife Technician

FEBRUARY 2015 - SEPTEMBER 2016, MADRAS, OR

●Worked with a team to sort, identify, transport and release fish at the SWW (Selective Water Withdrawal) facility on the Round Butte Dam

●Collected Data of fish caught along the Deschutes, Crooked, and Metolius rivers in Central Oregon

●Took charge of a new habitat rehabilitation program through control of noxious weeds and fence maintenance

Bonny Doon Vineyard / Tasting Room Sales Associate

AUGUST 2012 - NOVEMBER 2014, SANTA CRUZ, CA

●Guided customers through wine tasting flights, providing friendly and informative service.

●Encouraged customers who loved the wine and their experience to sign up for the wine club, retained customer memberships through pick up parties and memorable customer service

●Collaborated and provided support for big winery events such as wine club member's pick up parties, private parties as well as dinners in the vineyard.

University of California Santa Cruz / Field Intern

APRIL 2007 - AUGUST 2009, ANO NUEVO STATE PARK, CA

●Conducted population surveys and data collection for elephant seal studies

●Assisted with laboratory analysis of biological samples

●Educated the public through facebook campaigns. Instrumental in orchestrating the appearance of a seal named “Stelephant Colbert” on The Colbert Report happen, generating valuable media coverage

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Education

University of California, Santa Cruz / Marine Biology, B.A.S.

Cabrillo College/ Culinary Arts and Hospitality, Certificate

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