Milton DeShields

Staten Island, NY *****

ad1opo@r.postjobfree.com

+1-718-***-****

Seeking a customer service position with a company that will allow me to utilize my skills and experience

· Strong work ethic, professional demeanor, and initiative

· Excellent communication skills

· Ability to work independently or as part of a team to meet project deadlines

· Reliable and accurate in completing work assignments Work Experience

Generalist

Merit Medical Systems Inc. - New York, NY

June 2023 to Present

I currently work processing and providing services for migrants coming into the United States Maintenance Technician

Alliance Ground International - New York, NY

Present

Maintaining and cleaning the grounds of various sites Maintained cleaning material for restocking

Ensure that employees are educated regarding the use and caution using various cleaning material Outreach Manager

Department Of Health & Hospitals - Staten Island, NY June 2021 to April 2022

· Worked within the Staten Island Area supervising of workers in the distribution of COVID supplies.

· Coordinated with a team of other managers problem solving and getting out information to my team

· Distributed supplies and accounted for all supplies distributed to teams in my area

· Worked with other health organizations to educate the public about keeping safe during the COVID crisis Call Center Representatives

King-Tel Services - Brooklyn, NY

February 2019 to May 2021

· Takes calls from customers answering questions or addressing any concerns they may have.

· Responsible for clear and effective communication with callers

· Identify and use effective listening skills to be able to access various calls

· Access calls to be dispatched to emergency response agencies DeShieldsCorpCleaning

Self Employed - Staten Island, NY

January 2010 to December 2014

· Prepped floors (moved/ protected furniture, sprayed pre-solution)

· Used hot extraction machine to clean and dry carpets

· Demonstrated excellent customer service and marketing skills to attract new business Education

High School Diploma

William E Grady School - Coney Island, NY

January 1975 to December 1980

Skills

• Strong work ethic, professional demeanor, and initiative

• Reliable and accurate in completing work assignments

• Excellent communication skills

• Ability to work independently or as part of a team to meet project deadlines

• Medical Records

• Military Experience

• Medical Terminology

• Medical Billing

• Medical Office Experience

Military Service

Branch: United States Army

Service Country: United States

Rank: E-4

February 1980 to March 1984

Served as a medical Records clerk at Walter Reed Army Medical Center.

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