Skills

Work History

JaCorey Wright

Customer Service Representative

Hampton, GA, 30228

404-***-****

ad1op5@r.postjobfree.com

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Safe driver training

Order picking and processing

Logistics knowledge

Delivery Driver

Asurion, Atlanta, GA

Completed on-time deliveries by choosing best and most efficient routes. Loaded truck and properly secured items to prevent damage for deliveries. Delivered, set up and installed equipment in customer homes. Disposed of waste, shipping materials and hazardous items in compliance with company and governmental regulations.

Fostered positive working relationships with regular customers. Maintained upbeat, positive attitude in busy, customer-focused environment. Customer Service Associate

Walmart

Developed and actualized customer service initiatives to decrease wait times. Informed customers about special promotions and provided detailed information for various products.

Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

Education

Software

Resolved concerns with products or services to help with retention and drive sales.

Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans. Intern

Limelight Solutions, Jacksonville, FL

Sorted, organized and maintained files.

Answered and transferred incoming telephone calls, taking messages for various staff members.

Provided clerical support, addressing routine and special requirements. Took meeting notes and compiled paperwork to support department. Completed research, compiled data and assisted in timely reporting. Assisted with projects by applying strong analytical skills and studies. Researched and reviewed information in support of daily objectives. 2017-08 - 2022-05 High School Diploma

Lovejoy High School - Hampton, GA

Excel

Microsoft

Project Management

Social Media

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