RAMON HALL

Mobile: 414-***-**** ad1oo3@r.postjobfree.com

SUMMARY

A career-focused individual with an aspirational appetite for success in data analysis and team supervision striving for process and department preeminence. A self-confident team orientated worker determined to fulfill objectives in an expeditious, ever-changing environment. Being a great team member starts with paying attention to detail and listening with the intent to assist and support team members (as well as management) with empathy and purpose.

An individualistic visionary that tackles difficulty using documentation, data evaluation and team guidance to establish obligatory plans of action. Essentially establishing exemplary customer service on all levels internally as well as externally. A champion for dissimilarity advocating the acceptance of all schools of thought, culture, and ways of life for the benefit of team structure, accountability, acceptance, and growth.

TECHNICAL SKILLS

SAP, SAP Master Data, fluent in Customer/Client Service, underwriting & administration, document retrieval, research & update, skip-tracing, credit research & analysis; fluent in all Microsoft Office tools, SharePoint, Excel, Reporting, implementation, and improvement.

PROFESSIONAL EXPERIENCE

Health Equity • Mequon, WI • 6/2016 to present

Senior Data Analyst

Key Responsibilities:

Active role as an extension of the IT Procurement team performing full life cycle activities.

Interpret data and analyze results using statistical techniques and provide ongoing reports.

Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.

Acquire data from primary or secondary data sources.

Identify, analyze, and interpret trends or patterns in complex data sets.

Scrub data as needed and review reports, printouts, and performance indicators to identify codes and process problems.

Prioritize business and information needs, define new process involvement opportunities, help forge the future of business intelligence systems and approaches.

Fidelity Information Services (Capital Staffing) • Menomonee Falls, WI • 11/2015 to 2/2016

Implementation Analyst

Key Responsibilities:

Played active role in relationships with financial institutions involving implementation of Apple Pay, followed by Samsung Pay and Android Pay, for bank and credit unions throughout the United States

Facilitated end user communication with multiple financial institutions executives regarding implementing projects using process flows through the product life cycle

Responsible for mapping timelines, data mining and creating tokens within system

Responsible for creating and maintaining process flows

Gathered, analyzed, documented, validated, and maintained business artifacts and functional requirements

Managed up to seven projects from beginning to end within a team of 15 members

Answered questions and trained others on processes and troubleshooting unforeseen issues

Worked as a liaison between the financial institutions and Visa/MasterCard.

Briefed team on status of projects and issues in weekly meeting

Managed vendor relations to reassure institutions’ executives regarding the process, the launch and go-live marketing

Eaton/Cooper Power Supply (Artek Staffing) • Waukesha, WI • 10/2014 to 11/2015

Production Control Analyst/Buyer/Production Planner

SAP and Excel reporting and analysis of sales orders documents

Utilized SAP reporting to view key missing parts at finished goods level

Provided a point of reference and communication between division director and floor managers/supervisors

Responsible for tying sales orders to finished goods in SAP (Make-to- Order strategy)

Scheduled and planned material for an assigned manufacturing area

Analyzed outcome of final assembly and material inventory levels

Trained planners to utilize SAP Priority

Harley Davidson Motor Company (Artek Staffing) • Milwaukee, WI • 2/2014 to 7/2014

Policy Enforcement Coordinator/Auditor

Excel and Access database reporting and analysis of documentation for all dealer sales including VINs, Parts, Accessories, and motor clothes

Summarized and presented investigation findings to management team and superiors for legal proceedings, as well as provided any clarification of analysis report as needed by HDMC attorneys

Certified compliance of dealer sales within their assigned geographic territories and application of the Non-Retail Sales Policies

Successfully answered inbound telephone/email inquiries from dealers and district managers on general policy information, and suspected violations/violators

All other projects as assigned by the Manager of Dealer Compliance and other management staff of the Dealer.

Johnson Controls (Magic Workforce Solutions) • Glendale, WI • 2/2012 to 8/2013

Purchasing Specialist Administrator /Coordination Supplier SAP Project

Followed strategic procurement policy and procedures

Processed orders for materials, parts, and services from preferred suppliers within pre-established times and appropriate cost parameters

SAP Master Data Vendor & Material Creation

Assisted Analysts with AutoCAD for creation, support, and maintenance of materials used in the manufacturing and assembly of battery parts

Provided all necessary documentation support to include processing of requirements such as: BOM’s/sales documents, Statements of Work, contracts and supporting documentation of both parties’ agreements

Supported existing EDI systems/subsystems and migration projects for new/existing partners

Ensured that all program and system interdependencies are carefully mapped, monitored, and regularly reviewed to ensure validity and efficiency

Contacted suppliers to expedite orders and resolved discrepancies as needed

Recommended temporary or alternate solutions to material availability problems

Assisted with ensuring all sources comply with Johnson Controls payment terms, and conditions and escalated any exceptions to the supervisor

Assisted supervisor in maximizing customer usage of the preferred purchasing processes, and tools to reduce purchases from non-contract suppliers

EDUCATION

B.A. UW-Milwaukee Business Management

M.A.T.C. Medical Lab Technician program

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