Accounts Payable Customer Service

Emperatriz Mignone

***-** **** ******, ***** Meadows, NY 1136 347-***-**** *******@*******.***

PROFESSIONAL EXPERIENCE

EUROMONEY INSTITUTIONAL INVESTOR – New York, NY

Accounts Payable, April 2014 to September 2022

Managing invoices and expense reports for the company’s Central AP department through NetSuite

(previously worked within the Euromoney internal AP system)

Process outgoing payments in compliance with financial policies and procedures

Entering invoices and expense reports so they are paid in a timely manner

Reconciling payments with invoices confirming accuracy of payable amounts

Creating new vendors in NetSuite, ensuring all required information is received and entered accurately

Investigating queries and discrepancies

Ad hoc reporting and audit requests

Fulfillment Manager, May 2007 to March 2014

Responsible for the delivery of print orders, labels, billing and renewal files for magazines, newsletter and books

Communicated fulfillment operating guidelines, requirements and policies to customer service groups, data entry staff, and distribution vendors ensuring compliance with fulfillment procedures

Ensured all USPS requirements are met for Periodical and Standard Mail publications, including coordinating USPS audits of publishers' statements

Managed subscribers’ website access levels

ALAIN MIKLI INTERNATIONAL GROUP – New York, NY

Accounts Payable Manager, December 2005 to May 2007

Managed the billing and reconciling of accounts for domestic and international clients

Responsible for weekly and monthly financial reporting

Ran and distributed inter-company monthly reconciliation reports THOMSON MEDIA [Now SOURCEMEDIA] – New York, NY

Distribution Coordinator, October 2000 to December 2005

Compiled the print orders for several monthly magazines and weekly newsletters

Coordinated the relationship between printer and distribution method, including USPS Periodical, Standard and First Class Mail, international remailers, and third-party hand-delivery vendors

Ensured service level agreements were met by printing and distribution vendors

Resolved delivery issues and proactively tackled distribution problems FAULKNER & GRAY (THOMSON CORP.) – New York, NY

Fulfillment Coordinator, July 1993 to October 2000

Created delivery and reporting schedules, compiled and delivered print orders, and tracked and ensured the accuracy of all billing and renewal cycles for 10-12 monthly magazines

Verified that USPS requirements were being met for Second Class Periodicals

Provided customer service for bulk newsletters and an accredited Continuing Education Program for CPAs

Assisted the conference department in getting ready for the numerous yearly conferences as well as traveled and helped on-site

EDUCATION Queens College – New York, NY 1994 – 1996 SCS Business & Technical Institute – New York, NY 1989 – 1991 San Martin High School – Arequipa-Peru 1983 - 1987 ADDITIONAL SKILLS Bilingual – Spanish: fluent (speak, read, write) Oracle NetSuite

Microsoft Office Applications – Word, Excel

Contact this candidate