Customer Service Agent

Cynthia

Moss

Experience

Sep **** – Nov ****

Customer Service Rep • Alorica

October 2022 -- December 2022

Benefits Verification Specialist • AmerisourceBergen

November 2018 – March 2019

Telephone Representative • American Kidney Services

The job duties that I have done with my experience are verifying medical benefits, schedule appointments, make outbound and take inbound calls. Problem solving of customers that may have missed appointments or may have disappointments of services rendered.

Education

University of Phoenix C/O 2015

Sidney Lanier High School C/O 1996

Skills

• Average Typing Level

• Call Center

• Microsoft Word

• Scheduling

• Problem Solving

• Communication

Language: English

1435 Alta Vista Drive

Columbus, Ga 31907

[City, ST ZIP Code]

404-***-****

*************@*****.***

Linkedin.com/cynthiamoss-calhoun

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