JENIFER ALEXANDRA BENNETT

HTTPS://WWW.LINKEDIN.COM/IN/JENIFERBENNETT/ 917-***-**** • ad1ogx@r.postjobfree.com ACCOMPLISHMENTS

● 70% of our division’s revenue is from my recruits! Yippee!

● My service approach was used as a model to overhaul Four Seasons Hotels’ customer-service policy.

● Persuaded Brioni USA and their home town of Penne to create the only existing replica of “James Bond’s” tuxedo from Casino Royale and delivered it in two weeks.

● Turned around a group’s complaint with a “Sex and the City” fantasy day: convinced a glitz hotel to sell us day-passes for their pool, mapped out a shopping route, wrangled dinner at a trendy hot spot, and delivered details to the guest with a dozen freshly-baked “Magnolia” cupcakes.

● Won over my management, the police, and a nearby hotel to successfully broker the delivery of a guest’s laptop to the United Nations headquarters during a visit by the U.S. President. EXPERIENCE

TOP VIEW SIGHTSEEING NEW YORK, NY

Account Manager November 2021—present

● Our business has grown by 80% in one year!

● 70% of our division’s revenue is from my customers!

● Cultivate and build upon existing high-level relationships to serve as a trusted advisor to hotels and corporations based in NYC.

● Prospect new customers and tailor our products to their needs: identify, qualify, develop, maintain, and expand relationships with customers, partners, and allies.

● Develop strong relationships via sales calls and regular site visits.

● Provide superior insight and support to customers through my industry experience.

● Manage and review hotel performance.

● Respond timely to calls, inquiries, escalations, and emails both internal and external

● Representing and growing TopView and associated brands in industry events

● Construct pipeline and creative outreach plan (via targeting and qualifying leads through cold calls and referrals) for potential partnership opportunities with regional, national, and international companies.

EDGE FUND ADVISORS New York, NY

Tenant Experience Manager June 2019—November 2019

● Supervised successful $10,000,000 real-estate construction project.

● Activated 27,000 feet2 of amenity space filled with dining, fitness, and conference services.

● Increased year-over-year revenue and decreased expenses by managing profit & losses.

● Managed vendor relationships for dining hall, conference suite, and fitness center.

● Launched programs and initiatives to drive continuous improvement, activation and engagement building-wide.

● Engaged tenants via: email, onsite signage, social media, and face-to-face interactions.

917-***-**** • ad1ogx@r.postjobfree.com

BENCHMARK MERCHANT SOLUTIONS NEW YORK, NY

Sales Assistant May 2016—May 2017

● Oversaw sales pipeline and planning; monitored and influenced team processes, successes, and growth opportunities.

● Established new merchant processing accounts with small-to-medium-sized businesses.

● Scheduled and managed appointments and follow-up with leads and clients.

● Conducted sales forecasting and presented revenue projections to C-level executives.

● Sourced, identified, and solicited new revenue growth opportunities.

● Conducted market, industry, and competitor research to identify trends.

● Consistently achieved year-over-year revenue and client growth.

● Negotiated contracts with vendors: ticket brokers, livery car companies, florists, pharmacists, EDUCATION

Arizona State University B.S., Finance

B.A., Spanish Literature

International Certificate

Harvard Business School “Charting Your Course”

SKILLS

● Soft: Persuasion, Communication, Sound Judgment, Decision Making, Thriving Under Pressure, Rising to the Occasion, Time Management, Self-motivation, Conflict Resolution, Leadership, Adaptability, Creativity, Negotiation

● Languages: English (fluent), Spanish (fluent)

● Technical: Microsoft Office Suite, Google Workspace, Point-of-Sale Systems, Hotel Reservation Systems, Slack, ZenDesk

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