HAMMAD UD DIN

Sr. Business Analyst Project Manager Social Change Leader Business & Technology Consultant

PROFILE

LinkedIn: Hammad Ud Din

CONTACT

PHONE:

PK: +92-348-***-****

US: +1-713-***-****

EMAIL:

ad1oem@r.postjobfree.com

HOBBIES

Artificial Intelligence Tech

Internet of Things

Control Systems

Renewable Energy Solutions

Environmental Uplift

Social Change

Environment Protection

Food Security

Water conservation

Irrigation solutions

EDUCATION

Masters in Computer Sciences – University of Central Punjab

2001 - 2004

Bachelors in Economics and Statistics – University of the Punjab

1998 - 2000

F.Sc. in Chemistry, Physics, Biology – Govt. College GRW.

1995 – 1997

Matriculation, Mathematics, Physics, Chemistry – Cadet College.

1993 – 1995

Studies & Certificates:

Project Management Professional Certification Prep - 2015

Oracle Financial 10g + J2EE on Windows and RHEL Linux (P.I.M Lahore)

ISO 9001, 14000, 27000/SOC1,2/CICT/CMMI /CMMI Standards Implementation/Audit Certificate

Cisco Basic Networking and Router Configuration.

D.C.A (Computer Administration) n’ D.C.S (Computer Sciences)

LinkedIn Trainings

Artificial Intelligence and Business Strategy - Dec 2022

Effective Listening Effective Listening - Jun 2022Issued Jun 2022

The Secret to Better Decisions: Stop Hoarding Chips - Jan 2022

How to Slow Down and Be More Productive - Feb 2020

Bracketology Club: March Madness to Learn Data Science - Jan 2020

Delivering Results with a Business - focused PMO - Nov 2019

Holding Yourself Accountable: Holding Yourself Accountable - Nov 2019

Managing Up, Down, and Across the Organization - Nov 2019

WORK EXPERIENCE

Unifonic Pvt. Ltd. Sr. Business Analyst 2021 – 2022

Collaborated with business, engineering, finance, support and administrative departments for the change and digitization scoping and management projects. Documented and coordinated with technology teams for the correct and timely development and implementation of newly developed applications for the process’s automation and adaption. Conducted SWOT analysis for new technology solutions to be adapted or integrated into existing digital infrastructure of the company.

TheHelpDesk Pvt. Ltd. Sr. BA – Project Manager 2017 – 2020

Helped the software houses improve their tasks and teams’ Planning and allocate more effectively for timely deliverables. Structured both technical and training documentations for inhouse and customer side teams better log and track the changes and tasks delegations through team and product transitioning phases and better plan change management.

Led teams to prepare and embed the ISO 27000/14000 processes through APIs to implement for Quality certification audits

STEWART Title Sr. Business Analyst & Tech Writer 2015–2017

Analyze, Review and Update the internal and organization communications, documents, web-helps, release documents and all other technical and documentation needs. I have been working for the SureClose, ResWare Management Console, DARS, Tech Support Training Manuals, MS Dynamics CRM, STEWART Central Knowledge Management Platform and SharePoint administration and integration through APIs development

TechImplement Pvt. Ltd. Sr. BA & Project Manager 2013–2015

Stock-Brokerage House Ops Automation, Enterprise CRM Solutions for Airlines, Govt. Depts. Ops Automation, Mobile Apps Solutions

Coordinate/Communicate with clients for project requirements acquisition and planning, laying out solution design and architecture, defining APIs and the processes for each phase of product, tailoring Agile for optimized performance and team utility, documenting product and team performance.

HBS Technologies Pvt. Ltd. Sr. Business Analyst 2012–2013

Inter Bank Funds Transfer – banking solution:

Conducted business/product/market competitive analysis,

Developed business plans,

Product development and implementation planning,

Product strategic evolution,

Branding while labels,

Corporate story boarding.

SYNSYS Pvt. Ltd. Quality Assurance Lead 2011–2013

Coordinating with department heads for Analyzing areas of project and development Processes to be improved or documented more effectively for Support Business Management and with Quality Assurance. Planning and Administering the Intellectual Property Protection Activities.

FutureNow Technologies. Documentation Specialist 2010 – 2011

Developing Business Scenarios, Training and Product documents for in-house and client-side audience of Utility and Services Business Solution.

ZIN Technologies Documentation Specialist 2009 – 2011

Designing and developing Document Templates, Documentation Standards and Conventions for the ISO IT standards for financial software applications.

International Turnkey Systems Documentation Specialist 2007 – 2008

Developing multiple formats and types of documents for both in-house and client-side audience to better understand and manage the Telecom Advance Business Solution modules.

FiveRivers Technologies Doc Specialist\Config Mgr 2006 – 2007

developing multiple formats and types of documents for both in-house and client side, designing and developing web, desktop and games GUI designing. Implement, Coordinate, Organize, Document and Audit the ISO and CMMI standards for all the departments and four different projects in progress

PART TIME WORK

Consultant to Agri business leader [Haji Sons Group] for analyzing performance gaps and designing smart solutions through existing and new infrastructure integration using APIs at multiple levels for software and hardware components of the business infrastructure.

Project Management and Quality Management Gap Analysis and Process Engineering for Vertex360 – healthcare solution (Australian startup)

Process Gap Analysis and Resolution for Process Improvement Consultancy for Programmers’ Force (Identity Verification solutions startup)

Requirements gathering and business process Mapping Analysis for I3RL Pvt. Ltd. (Kids Entertainment - UK Startup)

Social Coordinator in an N.G.O for Micro Financing

Taught Basic Electronics and Circuit Design at a local training center

Developed real time wirelessly controlled Toy Car using AT89c51

Asst. Manager Quality Control and Software Support at Bless Engineering

CSR/TSR, Inbound and Outbound call center executive.

Project Management for startups, small team, products with time management challenges and disorderly projects execution

Business Analysts of simple CRM, HCM, ERP solutions for business and process workflow mapping

Solution Designing for technology and business challenges and problem scenarios

APIs Design & Documentation using Swagger, Postman

Jira, Confluence, Zappier, Google Suite, FreshDesk, Odoo, HubSpot, MS Dynamics

MS Office Advance Usage [Word, Excel, Visio, Project, PowerPoint, Outlook, 2010 & 2013]

User Manuals, [PDF, CHM, Word Doc] using RoboHelp, Word, InDesign]

UML, Rational Rose, System Analysis, Requirements Analysis & Documentation, Software Testing & Documentation

Training Videos and CBT Creation using Camtasia, Captivate, Flash, Swish

Adobe Creative & Communication Suites CS4, CS5, CS6

MS SharePoint 2007 & 2010, SP Designer, Dreamweaver, CSS 3, XML\XSLT

Quality Management and Testing: Black, Gray WhiteBox Testing of Mobile, Desktop and Web Apps, Writing Test Cases, User Stories and UAT / Release Docs Development

SugarCRM, SuiteCRM, MS DynamicsCRM, Assembly, Embedded C, C/C++, MVC Design Architect

Developing Policy Document, RFPs, RFQs, Project Documentation, Products Manuals,

Project Management Professional Studies

Enterprise Business Development research and Trends Analysis, Martial Arts Trainer, Photography, Corporate Story Telling

SKILLSET

OUT OF THE BOX

Analyzed, planned and designed business application for the Agricultural Business Management for Seeds and Pesticides supplies, sales, distributions and analytics.

Analyzed, planned and designed renewable energy solutions for domestic and agricultural purposes using solar and wind powered devices.

Designed and Developed Learning Management platform solutions for small scale schools during covid lockdown.

Planned and developed water drainage flooding resolution in low laying residential areas and improving the water table in the locality for healthier environment change.

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