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Administrative Assistant Customer Service

Location:
Hayward, CA
Posted:
December 04, 2023

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Resume:

Steven Nice

Hayward, CA *****

ad1oeb@r.postjobfree.com

+1-510-***-****

EXECUTIVE SUMMARY

Detailed oriented administrative assistant with experience in a broad fields of administrative and office environments. Extensive knowledge in customer service, management support, corporate and banking policy as well as being a self-motivator in initiating projects and carrying said projects to completion. Authorized to work in the US for any employer

Work Experience

Material Handler

Tesla - Fremont, CA

December 2022 to September 2023

Worked the floor of the main Fremont factory as a material handler supporting the mainline auto assembley line. Rotated amongst all body and post body marriage areas supplying the mainline the necessary parts and equipment to assemble Tesla Model 3 cars. Operated Stand up tugger to carry over sized/over weight pieces to assemply line (seats and front and rear fascias). Basic assesment and quick fix of robotic mechanical equipment to ensure line stays moving. Received managers recognition for going above and beyond what was required and keeping factory floor in neat and safe condition multiple times out of 100+ employees

Production Assistant

Hey Boo, LLC - Hayward, CA

July 2016 to November 2022

Assisted in production, jarring, labeling and shipping of Hey Boo Coconut Jam and related products. Involved in the R&D of Carmel Candy Line and 2 new jam flavors. Developed process for producing the latest product of bringing butter to a shelf stable Ghee. Prepared palettes of product to be shipped to England for retail sale. Responsible for maintaining commercial kitchen and light property maintenance. Ensurred walk-in cold lockers kept at safe operating temperature Trust Analyst

Comerica Bank - Palo Alto, CA

January 2007 to April 2011

PROFESSIONAL EXPERIENCE

COMERICA BANK, Palo Alto, Ca

Trust Analyst

Responsible for the oversight and day to day maintenance of 400+ accounts within the department. The Palo Alto office was responsible for roughly 300 to 400 million in assets, securities and invested cash. I worked closely with the Investment arm of the bank to establish trust cash investment accounts for large and high net worth corporations. Had to keep track and make sure all securities and assets were correctly registered. Had to be up to date on all 401(k) regulations and procedures as all EE and ER contributions, loan payments and retirement distributions along with correct tax updates were handled directly from our offices. Responsible for opening and closing relationships, ensuring Federal wires were posted and received on time and for yearly due diligence on all account relationships. STERLING BANK & TRUST, San Francisco, Ca

Customer Service Representative

Responsible for customer deposits and withdrawals, negotiable instrument purchases and redemptions, time deposit renewals and maintenance and all other account related concerns and issues. Responsible for all cash handling between customers and between the vault, other employees and ATMs. Also shared custodian responsibilities for daily ATM work retrieval, cash replenishment and weekly balancing log audits. Was instrumental in the launch and opening of a new branch in Noe Valley with one of the highest cash deposit and account opening rates in the company. In addition to internal banking procedures and policies I was kept up to date on all Federal and Thrift codes that were in place. UNION BANK OF CALIFORNIA, Oakland, Ca

Cash Vault Handler

Worked in a satellite Federal Reserve Bank unit within the cash vaults of Union Bank. Due to the sensitive nature of the location and procedures that are preformed there I am asked not to record or speak in great detail of the daily operations at this location. In general cash was prepared for Fed. Reserve shipment and customer cash order delivery in excess of 600 million dollars every day. Upon a face to face interview I am at liberty to disclose more information as to my duties and job functions. Education

Diploma

Hayward High School - Hayward, CA

September 1992 to June 1996

Bio-Chemistry

CALIFORNIA STATE UNIVERSITY - Hayward, CA

Skills

• Data Entry

• Microsoft Excel

• Microsoft Powerpoint

Assessments

Typing — Completed

November 2022

Transcribing text

Full results: Completed

Verbal communication — Proficient

November 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Attention to detail — Proficient

June 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

October 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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