Customer Service Representative
Resume:
Anita Siaw-Anim
Albany, GA *****
*****.********@*****.***
To secure a position that will allow me to utilize and enhance my productivity skills. Willing to relocate: Anywhere
Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Inktel Contact Center Solutions - Doral, FL
September 2023 to Present
1. Seasonal 1099 contract work from home
2. Customer Service Representative for Williams-Sonoma 3. Inbound calls for orders and accounts with various brands Williams-Sonoma, Pottery Barns, West Elm, Rejuvenation
• Assisting with placing, locating and updating orders
• Updating customer information on order or on account
• Processing returns and replacements
• Sending alert inquiries for changes or updates
• Provide information on orders, or directing customers to correct departments for further assistance
• Providing detailed information about various products Mobile detailing Cleaner
Insight Box LLc - Remote
May 2023 to Present
On the side business
Mobile interior detailing: cars, upholstery, rugs, steam sanitation,pressure washer, cleaning services Customer Service Representative
Support Service Group - Waco, TX
December 2022 to March 2023
Troubleshooting, acct information and changes, navigation and information about usage and products available for hulu,Disney and espn+
Inventory Specialist
Mau (Bosch - Georgia
July 2022 to October 2022
Find, organize, replace products into the right area, counting inventory CSR - Customer Service Representative
Teleproformance USA - Albany, GA
March 2017 to September 2021
trouble shooting devices systematically, assisting customers with purchases, account, and billing issues. Correctional Officer I
Georgia Department of Co - Pelham, GA
February 2020 to September 2020
Secure the perimeter, control and operate the duties of making sure inmate needs are meant and the dorms are secure. central/main control-answering phones, radio traffic of the facilities and issuing out keys, tools and equipment.
ADP Payroll -Operator
Hire Dynamics Temp Service
October 2018 to October 2019
• Access job batches and stuff check
• Raping in QA Department
Loader/Unloader
FedEx Ground
July 2018 to November 2018
• Scanning labels on various size boxes
• Loading trucks- Building walls in a fast- pace with various size boxes Customer Service Agent
Amazon Work
March 2017 to June 2017
inbound calls: password rest, product support, customer complaints CSR - Customer Service Representative
Sykes.com
November 2016 to December 2016
lost and stolen department temporary job doing customer service for TurboTax products Staff Management, Seasonal/Temp
M&M Mars - Albany, GA
June 2015 to January 2016
Team member, packing and filling, cleaning
Team Member, Stocking, Cleaning, Assisting Customers Aramark Albany GA Food Service - Albany Ga - Albany, GA January 2012 to December 2014
preparing Food
Education
Bachelors in B.A. in Psychology
Albany State University - Albany, GA
2010 to December 2017
High School Diploma
Pebblebrook High School - Mableton, GA, US
2006 to 2010
Skills
• Security
• Surveillance
• Financial services
• Sales
• Typing
• Windows
• Quality assurance
• Law enforcement
• Food service
• Payroll
• Packaging
• CPR
• Stocking
• Food preparation
• Computer skills
• Customer service
• Leadership
• ADP
• Computer operation
• Data entry
• Cleaning
• Communication skills
• Administrative experience
• Cashiering
• Organizational skills
• Microsoft Office
• Cash handling
• Driving
• Inventory Control
• Operating Systems
• Shipping & Receiving
• Troubleshooting
• Microsoft Excel
• Microsoft Outlook
• Merchandising
• English
• Computer Networking
• SAP
• Microsoft Powerpoint
• Loss Prevention
• Accounts payable
• QuickBooks
• ICD coding
• Filing
• Analytics
Certifications and Licenses
First Aid Certification
CPR Certification
Contact this candidate