Human Resources Customer Service

Aracely De La Torre ǀ 909-***-**** ǀ

ad1obx@r.postjobfree.com

Professional Profile

High performing manager with expertise in Employer Relations / Industrial Staffing. Top performer with proven track record in increased and maintained customer satisfaction as well as consistently exceeding departmental metrics. Creative individual with extensive and diversified trouble shooting encompassing all areas of management, sales and marketing. Effective hands-on leader with proven ability to recruit, train, motivate and direct a team committed to obtaining goals and objectives

Highlights of Qualifications

Recruiting

Payroll

Human Resources

Planning / Execution

Customer Service / Satisfaction

Processes / Compliance

Problem Solving / Decision Making

Communication, Negotiation and Persuasion

Productivity / Efficiency

Employer Relations

Leadership / Management / Team Building

Onsite Management

Safety Training

Drug Screening

E-Verify

Experience

Empire Workforce Solutions – Moreno Valley, 03/2017 – Present

Branch Manager / Safety coordinator

Process weekly employment applications / Check References Drug screens E-verify / Criminal background checks.

Daily marketing/follow up calls to potential clients, interview potential employees.

Responsible for counseling and addressing all safety related matters to employees, supervisors and upper management.

Conduct safety meetings alongside warehouse supervisors from different departments.

Process and deliver weekly payroll, conduct site visits regularly.

Secure Staff – Ontario, CA 08/2013 – 01/2017

Corporate Auditor

Directed, planned, and implemented policies, objectives, and activities of organizations or businesses to ensure continued operation to maximize returns on investments and increase productivity.

Analyzed operations to evaluate performances of a company or its staff in meeting objectives to determine areas of potential cost reduction, program improvements, or policy changes.

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human leadership technique, production methods, and coordination of people and resources.

Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Easy Staff – Ontario, CA 07/2012 - 04/2013

Recruiter / Onsite / Safety coordinator

Processed weekly employment applications, references, Drug screens, E-verify and criminal background checks.

Daily marketing calls, counseled and addressed all safety related matters to employees, supervisors and management.

Trained new hires throughout the region of distribution locations and provide quality assurance and statistical methods.

Conducted safety meetings, alongside with each Warehouse supervisor from different departments.

TS Staffing – Fontana, CA 01/2011 - 07/2012

Recruiter / Onsite / Safety coordinator

Processed weekly payroll / distributed checks on-site, performedDaily Warehouse(s) walk-through reports and safety orientations.

Conducted over 20 daily interviews, daily marketing calls to over ten new potential clients and over ten follow-up calls.

Coordinated / Planned meetings & events, advanced knowledge of Quality Assurance, Quality Safety and Statistical Methods.

Counseled and addressed all safety related matters to employees, supervisors and upper management.

Responsible for a 24/7 active 260+ employee’s (3 shifts) / new hires lay-off / E-verify/Issuing and making employee badges.

Exact Staff – Rancho Cucamonga, CA 08/2009 - 06/2011

On-Site Manager / Recruiter / Safety coordinator

Reduced injuries through proper training techniques and mentoring of employees, responsible for an active 260+ employee’s / new hires lay-offs and reduced workers comp’s by 60 % keeping Warehouses OSHA compliant.

Processed weekly employment applications / Check References Drug screens / E-verify / Criminal background checks.

Trained new hires in the region for all distribution locations and provide quality assurance and statistical methods.

Contact this candidate